IT Support Technician, São Paulo, Sp

Há 4 dias

São Paulo, Brasil Foxys Computing Services Tempo inteiro

The position of **Deskside Technician**- End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.

**Essential duties for the position include, but are not limited to the following**:

- Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Resolve incidents and problems associated with EUC equipment
- Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
- Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
- Provide repair and maintenance for mobile devices
- Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
- Provide software break/fix services and replacement of non-warranty assets for end-users
- Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
- Provide warranty and break/fix support for networked printers and scanners
- Configure and support end-users on mobile computing platforms
- Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct-attached printers, local printers, scanners, wireless networking, etc
- Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
- Provide on-site hardware support for general troubleshooting and problems for end-user computing technologies
- Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
- Utilize problem management database and systems to track and report on customer calls and requests.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate

**Requirements**:

- Sound knowledge of imaging tools
- Sound knowledge of data backup and recovery tools
- Installing, upgrading, and migrating to Windows
- Deploying Windows in large enterprises
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management.

Tipo de vaga: Intermitente (freelance)

Pagamento: R$100,00 por dia

Escolaridade:

- Ensino Superior completo (preferencial)

Idioma:

- Inglês (obrigatório)

  • IT Support Technician

    Há 9 horas

    São Paulo, São Paulo, Brasil Booking Tempo inteiro R$80.000 - R$120.000 por ano

    N.B.  This role does not come with relocation assistance , therefore candidates must be currently based in the São Paulo in order to be considered.   Please submit your CV in English (please note: English language skills are essential) About UsAt , we want to empower everyone to experience the world. Through our products, partners, and people is how we...

  • IT Support Technician

    1 semana atrás

    São Paulo, São Paulo, Brasil Booking Tempo inteiro R$40.000 - R$60.000 por ano

    N.B.This role does not come with relocation assistance , therefore candidates must be currently based in the São Paulo in order to be considered.Please submit your CV in English (please note: English language skills are essential)About UsAt , we want to empower everyone to experience the world. Through our products, partners, and people is how we do it....

  • ict support technician

    Há 6 horas

    São Paulo, São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro R$30.000 - R$60.000 por ano

    Primary Purpose of the PositionThe ICT Technician reports to the Network and Infrastructure Manager and is responsible for supporting our operation helping our clients in all IT services listed in our service catalog.Needs to be able to help our clients in the first contact supporting all end-user technology (hardware, software or service) following the ICT...

  • Support Technician

    Há 4 dias

    Sao Paulo, Brasil Iron Systems Tempo inteiro

    Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support...

  • IT Support Field Technician

    Há 6 dias

    São Paulo, Brasil Fortis Hayes Tempo inteiro R$40.000 - R$60.000 por ano

    Job Name: IT Support Field Technician Job City: São Paolo Job Location: São Paolo, Brazil Job Description: We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers,...

  • IT Support Field Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil Fortis Hayes Tempo inteiro R$80.000 - R$120.000 por ano

    Job Name: IT Support Field TechnicianJob City: São PaoloJob Location: São Paolo, BrazilJob Description:We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers,...

  • Junior It Support Analyst

    4 semanas atrás

    São Paulo, Brasil Sinch Tempo inteiro

    At Sinch, we are at the forefront of mobile engagement technology, connecting businesses with their customers in innovative ways. We are currently looking for a Junior IT Support Technician to join our dynamic Global IT support team. In this role, you will gain hands-on experience while providing essential support to our internal teams. Your curiosity,...

  • IT Support Technician

    Há 2 dias

    São Paulo, Brasil Milestone Technologies, Inc. Tempo inteiro

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

  • Junior It Support Analyst

    3 semanas atrás

    São Paulo, Brasil Sinch Tempo inteiro

    At Sinch, we are at the forefront of mobile engagement technology, connecting businesses with their customers in innovative ways. We are currently looking for a Junior IT Support Technician to join our dynamic Global IT support team. In this role, you will gain hands-on experience while providing essential support to our internal teams. Your curiosity,...

  • Engineering Support Technician

    2 semanas atrás

    São Paulo, Brasil Tata Consultancy Services Tempo inteiro

    Direct message the job poster from Tata Consultancy Services G-TAG | Overseas Hiring & Digital Transformation Practice Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of...