Legal Support Expert
2 semanas atrás
**SKELAR** is a venture builder that creates international product IT companies based on the principles of the venture investment world. Together with our co-founders, we build strong teams to launch tech businesses and succeed in global markets.
Right now, we are looking for a **Legal Support Expert** for **Howly**—a Ukrainian product in our ecosystem. The expert will perform a crucial mission: providing legal assistance to our users via phone calls and online chats, helping them resolve their issues. We aim to revolutionize the field of online consultations and are actively working on a platform that will make this possible.
**Key responsibilities in this role**:
- Respond to legal inquiries from clients via phone calls and online chats, the main interaction channels.
- Provide general legal advice in line with the platform’s policies.
- Research legal acts, laws, and other relevant sources to provide accurate and comprehensive answers.
- Assist in updating the knowledge base and frequently asked questions (FAQ) section.
- Follow internal guidelines and policies to ensure stable and high-quality service.
- Work with chat platforms.
- Actively monitor new requests during changes and prioritize them based on urgency and importance.
**What matters to us**:
- A degree in international law (students in their 4th year or higher in relevant fields are also considered).
- Excellent command of legal English (C1 level or higher—confident written and oral communication).
- Understanding of the basic principles of international law (ability to navigate key concepts and systems).
- At least 6 months of experience in a Ukrainian law firm is a plus.
- Willingness to work remotely and ensure appropriate technical conditions.
**What we offer**:
Remote work format—work from anywhere in Ukraine or worldwide;
3/3 shift schedule (evening and night shifts, 3 days off, EEST time):
- Evening: 5:00 PM — 2:00 AM.
- Evening: 5:00 PM — 2:00 AM.
- Night: 12:00 AM — 8:00 AM.
(During summer time (until the last Sunday in October)
- Evening: 4:00 PM — 1:00 AM.
- Evening: 4:00 PM — 1:00 AM.
- Night: 11:00 PM — 7:00 AM.
(In the winter period)
- **Let’s build the next big everything together**_
Application Question(s):
- Please, share your salary expectations per month in $
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