Risk Desk Manager
1 semana atrás
**Ready to level up your career?**
**Playtech Managed Services** is looking for a responsible **Risk Desk Manager** to join our team at Playtech's new Brazilian Playtech Managed (PTMS) Services in São Paulo - SP. If you have strong decision-making and strategic thinking skills, we want to hear from you
**Your influential mission. You will...**
- Lead, develop, and oversee the Risk Management Unit in São Paolo, Brazil.
- Oversee day-to-day handling of risk management cases across all systems and platforms relevant to the team.
- Manage complex chargeback cases, compromised accounts, and fund recovery efforts, ensuring timely and effective resolution.
- Act as the point of escalation for internal and external communications related to serious risk concerns, verifications, and follow-ups.
- Coordinate with cross-functional units (fraud, compliance, legal, customer support) to enhance risk detection and prevention capabilities
- Conduct regular team meetings to share updates, collect feedback, and reinforce process changes.
- Prepare and present different reports.
**Qualifications**:
**Components for success. You...**
- Are fluent in English.
- Are a Native Brazilian Portuguese speaker.
- Have 4 years of previous experience in a similar role
- Have an excellent knowledge of the risk and payments field.
- Possess strong decision-making and communication skills.
- Are a team player with leadership skills.
**You’ll get extra points for...**
Having experience in our industry.
**Additional Information**:
**Thrive in a culture that values...**
- A supportive and collaborative team environment.
- Opportunities for professional growth and development.
- A commitment to innovation and excellence.
- A diverse and inclusive workplace where everyone is welcome.
- Comprehensive benefits and competitive compensation.
**HOW TO APPLY?**
***PLAYTECH MANAGED SERVICES**
Join the team at our new Brazilian Playtech Managed Services (PTMS) office, where we work together to support and enhance our live products and services. Be part of a global, dynamic, and innovative team that values collaboration, continuous learning, and excellence.
- Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work._
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