Delivery Manager

Há 6 dias

Sao Paulo, Brasil Influx. Inc Tempo inteiro

**Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service on behalf of our clients and delight their customers.**

**This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers from Indonesia (or neighbouring countries). You’ll be coordinating remotely with employees from various countries, and clients located all over the world.**

**What We’re Looking for**:

- Strong people management skills
- A success story in managing 25+ people, preferably in the customer service industry
- Prior experience managing a complex team containing various roles
- Prior experience working in a B2B environment
- Takes initiative and performs autonomously
- Ability to form effective plans and roadmaps
- A team player, able to work with various stakeholders
- Good communication skills, including written and spoken English
- Fluency in English
**About Influx**

Our 24/7 on-demand support service guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week.

**Job Types**: Full-time, Contract

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