Product Operations Manager

Uber for Business has one goal - to allow businesses of any size to harness Uber's technology to move their business in new ways, with less hassle. From enterprises that need a seamless global travel solution to local businesses that want to provide courtesy rides to customers, or clinics providing reliable rides for patients, and more.

With over 65,000 businesses around the world already on board, Uber for Business is rapidly expanding and positioned to be the next growth engine for Uber through different products.

**About the Role**

The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations Managers work closely with cross-functional partners to surface, prioritize, test, roll out, and iterate on products.
- In this role, you will be responsible for creating a magical business rider experience. You'll help the rider in the car be more productive and happier, and the company behind the ride gets the most out of every business project.
- Define the operating structure and processes to implement and scale product strategy
- Facilitate regular communications with Tech and Business Leadership on product vision and progress
- Advise Product teams throughout the product life cycle on the business implications and global feasibility of the product portfolio
- Develop an end-to-end product business plan and project-manage Ops teams on implementation
- Ensure functional partners (Legal, Tax, Policy, Support, etc) are aligned on key objectives for the product and collaborate with partner teams to prepare the Uber business for product launches
- Track core business metrics and identify key problem areas and/or geographies impacted by the product post-launch
- Surface and advocate for key insights from the business to advise product improvement
- Basic Qualifications
Minimum 4 years of experience in operations, business consulting, finance, or a similar analytical role
- Ability to use data to inform and support critical decisions.
- Leadership experience
- Prior experience working on global projects, or in an international setting
- SQL Proficiency
- Economics or quantitative experience is a plus
- Strategic alignment, able to bring key partners across functions together
- Ability to foster collaboration and facilitate teamwork
- Excellent communication skills, the ability to engage internal and external customers
- Deep understanding of the user experience
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.