Commercial Executive

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

This mission is ambitious and at the core of what our customers deeply care about. At Microsoft we know this mission would be impossible without incredible, passionate and talented people. We want every employee to contribute their unique skills, discover their passions, and chart a course that makes a difference. We are always learning. Insatiably curious. We lean into uncertainty, take risks and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We take pride and live the Microsoft Values every day.

In this role, as Commercial Executive you're a trusted advisor who leads the design and execution of the customer’s commercial strategy and negotiation, selling the right commercial solution at the right time and ensuring every deal is compliant and profitable for Microsoft.

**Responsibilities**:
**Deal Making**
Lead internal and external sales and management teams through commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions. Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is successful.

**Negotiation**
Define, negotiate complex commercial terms and lead the strategy for the negotiation approach by engaging with stakeholders.

**Collaboration**
Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft revenue targets.

**What you do in this role?**:

- Supports various sellers, in order to achieve revenue targets. Collaborates with business stakeholders (e.g., Corporate, External, and Legal Affairs [CELA], operations, finance) and across teams. Supports in the utilization of critical resources (e.g., deal desk, sales support, partners) to drive business outcomes.
- Demonstrates fundamental understanding of customer business needs and desired outcomes to achieve revenue goals using an ethical selling perspective. Contributes to developing commercial proposals.
- Optimizes for the right level of investment and customization. Contributes to orchestration across stakeholders with appropriate breadth and depth with some support from others. Crafts deals that will process (book). Includes any standard or custom amendments and documentation. Articulates Microsoft contractual documentation. Ensures needs of territory are well met with compelling proposals. Drives upsell and cross-sell. Handles objections and may negotiate contractual amendments within empowerment. Contributes to the presentation of offers to clients.
- Understands and anticipates business opportunities which vary based on deal lifecycle and artificial intelligence (AI) (e.g., upsell/cross-sell, expanding footprint, transformational). Uses knowledge of both customer and Microsoft commercial strategies to influence the likelihood of winning new opportunities that grow the Microsoft annuity footprint. Proactively consults sales support to maximize pipeline conversion. Engages in account planning.
- Understands best practices and strategies and requires mínimal support from more experienced team members. Develops an understanding of product strategy per solution area. Analyzes competitive positioning and use cases. Actively develops their knowledge of industry, competition, and Microsoft offerings. Provides feedback to align pricing and offer strategy to meet customer needs. Identifies potential commercial strategies to meet customer needs.
- Works with customer/partner support/account teams during lifecycle management planning to ensure that value is delivered and that customer/partner priorities, strategies, and budget are clear so that they can structure deals that drive annuity and cloud growth. Demonstrates empathy with customers and partners. Grows share and adoption while simultaneously driving business value for customers. Simplifies commercial strategies for customers and partners.

**Mastering Key Skills**
- Creates commercial plan for the assigned sales accounts by mapping out how to maximize qualified medium in size/scope or low complexity commercial opportunity for the account with some support from more experienced colleagues. Looks at customer commercial history, inclusive of discounts, concessions, and consumptions for account. Anticipates upcoming renewals as appropriate.
- Ensures adherence to volume licensing, commercial solutions policy for commercial deal execution, inclusive of regulator