Technical Consultant
Há 6 dias
If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.
As a **Technical Consultant **in **São Paulo (Brazil) **/ **Bogotá (Colombia) **you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry
**Join the Team Making Possibilities Happen**
If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.
**Job Summary**:
Ensures new and existing ACI customers receive a first class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).
**Responsibilities**:
- Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, business functions and processes. Fully understands the customer’s functional and technical requirements and is involved in the specification of these.
- Provides analysis, consultation and advice to project delivery associates on all technical aspects of the engagement. Recommends and implements process improvements.
- Supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
- Assists customer with implementation efforts as necessary to ensure successful product adoption.
- Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Identifies information needed to clarify a risk or business situation, seeks that information from appropriate
- sources and uses skillful questioning to draw out the information.
- Perform other duties as assigned.
- Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
**Knowledge, Skills and Experience required for the job**:
- Bachelor’s degree or equivalent experience.
- 2 years relevant experience.
- Some Unix/Linux experience.
- Some SQL experience.
- Payments experience preferred.
**Preferred Knowledge, Skills and Experience needed for the job**:
- Bachelor’s degree in Computer Science, Information Systems/Management, Business, or Finance.
Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
- ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally _
- #LI-GN1_
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