Customer Support Associate

**What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...

**What we offer****ROLE DESCRIPTION**:**EXPECTATIONS AND TASKS**:**Responsibilities**:Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departmentsMaintaining the quality of the customer support organization (release readiness, process definition, training, service audits )Document transactions in...

**Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

Role DescriptionThis is a full-time on-site role for an Associate based in Rio de Janeiro, RJ. The Associate will be responsible for performing a variety of tasks on a daily basis. This includes assisting with administrative duties, providing customer support, managing data entry, and supporting other departments as needed. The role requires excellent...

Sales Support Associate (Hybrid)Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...

**Votre rôle**:**Key accountabilities****Customer engagement and support**:- Accountable to drive Organic growth upselling activitie (organic Growth is defined as “Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation new contract ammendments)”- Owns customer governance structure...

**votre rôle**: **key accountabilities **customer engagement and support**: - Accountable to drive Organic growth upselling activitie (organic Growth is defined as “Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation new contract ammendments)” - Owns customer governance...

Overview Meet Siena Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds...

About us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...

Join or sign in to find your next jobOverviewSiena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it...