Customer Success Manager

2 semanas atrás

São Paulo, Brasil SS&C Tempo inteiro

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Customer Success Manager

Location: Sao Paulo, Brazil | Hybrid

Get To Know The Team:
Why You Will Love It Here- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans- Your Future: 401k Matching Program, Professional Development Reimbursement- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity- Training: Hands-On, Team-Customized, including SS&C University- Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:
- Set up, onboard and train new clients across all Intralinks products and services.-
- Engage with customers on a regular basis to ensure broad adoption and satisfaction.- Analyze and provide intelligence to customers allowing maximum leverage of Intralinks solutions.- Identify and implement strategies to improve customer satisfaction and retention.- Continuously learn about the ever-changing industry.

What You Will Bring:
- Bachelor’s degree or equivalent work experience.- Bilingual Portuguese and English- 2-3 years of related experience in a Customer Relationship Management role or Financial Services industry.- Experience implementing and supporting SaaS solutions.-
- Detail-oriented, results-driven.- Exceptional in business, excel and other technology tools.- Strong communication and organizational skills; manage multiple projects and deadlines.


LI-Intralinks

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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