Technical Support Engineer – Mobile Data Network Brazil
Há 2 dias
Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the Global Support and Maintenance group, the Support Engineer will be Responsible for the technical support of the company’s products and solutions Take ownership of customer issues reported and see problems through to resolution on site or remotely, per need Research, diagnose, troubleshoot and identify solutions to resolve customer issues Resolve time critical deployment and production issues Provide customer support, technical issues resolution and improvements within the agreed SLA, on-site and remotely Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles Participation in providing training to customers as required Participate in the On-Call duty rotation Requirements: Flexible location Experience with customer facing activities in an international environment Knowledgeable in customer support processes, tooling and troubleshooting Knowledge in networking: TCP/IP, switching, routing – Must Experience with Linux/Unix based systems – Must Experience in the mobile and Telco markets (working with telco providers) – advantage Experience with load balancers –advantage Knowledge with VM environments, NFV and SDN – advantage Scripting knowledge (perl/python/bash) – advantage Self-learning and self- motivated Solve problems independently and creatively Team player and capability working with cross company teams abroad and in the HQ High level of communication and reporting Excellent communications skills in English (read and write) Qualifications: BSc/BA degree or equivalent work experience. 5+ years of experience as a customer support/services engineer International work experience and cultural awareness an advantage Experience with global support organizations working with support teams abroad
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Technical Project Manager – Core Networks
1 semana atrás
Brazil NextGen | GTA: A Kelly Telecom Company Tempo inteiroWe are seeking a Technical Project Manager – Core Networks /Mobile & Converged Networks with strong expertise in mobile and converged network architectures to join our dynamic team. The ideal candidate will have hands-on experience with Nokia network solutions, virtualization technologies, and key signaling protocols, and will play a crucial role in...
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Technical Project Manager – Core Networks
1 semana atrás
Brazil NextGen | GTA: A Kelly Telecom Company Tempo inteiroWe are seeking a Technical Project Manager – Core Networks /Mobile & Converged Networks with strong expertise in mobile and converged network architectures to join our dynamic team. The ideal candidate will have hands-on experience with Nokia network solutions, virtualization technologies, and key signaling protocols, and will play a crucial role in...
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brazil Chronos Consulting Tempo inteiroJob Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. As part of the global presales team, you will be part of the sales organization as such part of the sales target achievement, account management,...
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Technical Support Engineer
4 semanas atrás
Brazil Softbinator Technologies Tempo inteiroAbout us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build cutting-edge...
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Technical Support Engineer
4 semanas atrás
Brazil Softbinator Technologies Tempo inteiroAbout usAt Softbinator Technologies, we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems, collaborate with exceptionally talented engineers, and build cutting-edge solutions...
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Senior Data Engineer
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Brazil Microtalent is becoming INSPYR Global Solutions Tempo inteiroWE ARE HIRING DATA ENGINEER° Offer 100% remotly ONLY Brazil Direct contract with client The Senior Cloud Data Engineer leads the design, architecture, and implementation of secure, scalable data solutions on AWS, utilizing Snowflake, dbt, and modern automation tools. This role drives best practices for data quality, validation, and governance, while...
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Senior Data Engineer
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Brazil Eightpoint Tempo inteiroAbout Eightpoint Eightpoint is an internet technology company specializing in the agile development of products and content that address real-world interests, captivating users and driving significant growth for partners. With offices in the United States and Cayman Islands, Eightpoint collaborates with partners globally on the next generation of...
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Senior Data Engineer
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Brazil Eightpoint Tempo inteiroAbout EightpointEightpoint is an internet technology company specializing in the agile development of products and content that address real-world interests, captivating users and driving significant growth for partners. With offices in the United States and Cayman Islands, Eightpoint collaborates with partners globally on the next generation of user-centric...
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Cloud Data Engineer
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Brazil Microtalent is becoming INSPYR Global Solutions Tempo inteiroEmployment type: Direct Hire – Full-time, with all benefits required by Brazil law Salary range: Competitive and negotiable based on experience Language: Bilingual (Advanced English – excellent verbal and written communication skills required) The Senior Cloud Data Engineer leads the design, architecture, and implementation of secure, scalable data...
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Cloud Data Engineer
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Brazil Microtalent is becoming INSPYR Global Solutions Tempo inteiro💼 Employment type: Direct Hire – Full-time, with all benefits required by Brazil law💰 Salary range: Competitive and negotiable based on experience🌐 Language: Bilingual (Advanced English – excellent verbal and written communication skills required)The Senior Cloud Data Engineer leads the design, architecture, and implementation of secure,...
