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Head of Studio Management
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Description
Position at ARRISE
.
What makes ARRISE different?
- We're more than a company—we're a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
- We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
- We don't just build products—we build opportunities, invest in our people, and foster growth at every level.
- Align with top management to define and execute operational strategies specific to São Paulo.
- Oversee the operational setup, ensuring projects are managed within agreed timelines.
- Team Development and HR Collaboration:
- Build and lead the local team, collaborating with HR on recruitment and retention strategies tailored to São Paulo.
- Adapt HR processes to suit the São Paulo cultural and legal environment.
- Develop a company culture that encourages outstanding performance and high morale.
- Establish the São Paulo studio as a premier workplace within the region.
- Formulate and enforce operational policies and procedures in line with São Paulo requirements.
- Direct daily operations post-setup, ensuring smooth and efficient functioning.
- Facilitate synergy between the São Paulo studio and other Live Casino locations.
- Resource Allocation and Management:
- Oversee the allocation and utilization of resources to maximize efficiency.
- Optimize staffing levels, skills, and equipment to meet operational demands.
- Identify opportunities for process improvement and implement streamlined workflows.
- Conduct regular process reviews to ensure optimal efficiency and effectiveness.
- Ensure compliance with São Paulo legal standards and company policies.
- Regularly report operational performance to Senior Management. Use data-driven insights to make informed decisions and drive continuous improvement.
- Propose employee benefits and compensation packages appropriate for the São Paulo market.
- Identify business risks and opportunities, highlighting areas for improvement. Identify potential operational risks and develop risk mitigation, crisis management plans and business continuity strategies.
- Manage legal documentation and ensure adherence to São Paulo laws and regulations.
- Oversee facilities and logistics to support operational requirements. Ensure a safe and efficient working environment.
- Manage relationships with key vendors and suppliers. Optimize supply chain processes for efficiency and cost-effectiveness.
- Develop and manage operational budgets, ensuring cost-effective practices.
- Monitor expenses and implement cost-saving measures when necessary.
- Perform additional tasks as required, utilizing expertise in operational management.
- A bachelor's degree in Business Administration, Operations Management, or a related field. A master's degree is preferred.
- Strong communication skills in both English and Portuguese.
- Certifications in project management or leadership (e.g., PMP, Six Sigma) are beneficial.
- Extensive experience in operations management, with significant leadership responsibilities.
- Prior experience in establishing and managing operations, ideally in the iGaming or similar industries.
- Proficiency in operational management systems and data analysis tools.
- Knowledge of Brazilian regulatory and legal frameworks.
- Leadership and Team Management:
- Exceptional leadership skills with a track record of building and managing effective teams.
- Communication and Interpersonal Abilities:
- Effective negotiation and stakeholder management capabilities.
- Strategic and Problem-Solving Acumen:
- Innovative thinking with a focus on continuous improvement in operations.
- Adaptability and Resilience:
- Capability to adapt to changing environments and handle high-pressure situations effectively.