Network Designer Analyst
Há 5 dias
Network Designer Analyst
Job Title – Customer Solution Design Analyst (E1)
Location: São Paulo – Villa Lobos
Flexible Working / Hybrid – Office and Remote combination
Why this role matters
At BT International, We serve customers in over 180 countries, helping multinational businesses transform digitally. We deliver secure, high-performance networks and IT solutions that connect people and data wherever they are.
Our strategy is to be
brilliant in what we do best
, making it
easier for customers to work with us
, and delivering scalable, repeatable solutions backed by
outstanding service and market-leading security
.
As a
Network Designer Analyst
, you'll be at the heart of this journey — designing technical solutions that meet customer needs, support growth, and shape the future of digital connectivity.
What you'll be doing
In this role, you will:
- Work on solution designs for customer projects, mainly in-life services but also new builds and transformations.
- Design and deliver technical solutions that align with governance and gold standards.
- Ensure your designs are scalable, adaptable, and cost-effective.
- Escalate risks or cost issues when needed.
- Present and explain technical designs to internal and external audiences.
- Collaborate across offices and remote teams to deliver exceptional service.
Your responsibilities
- Capture and translate business requirements into high-quality technical solutions.
- Contribute to issue resolution during design and delivery phases.
- Review and validate new and in-life products and services.
- Support customer migration planning, change management, and impact assessments.
- Troubleshoot and support resolution of technical issues, including root cause analysis.
- Ensure all designs follow architectural principles and strategy.
- Suggest and support improvements to internal processes.
Skills & experience we're looking for
Core skills – We should be able to work independently on the following matters:
- Requirements gathering & analysis
- Solution design
- Business analysis & commercial awareness
- Troubleshooting & root cause analysis
- Technology migration
- Change and incident management
Soft skills & mindset
- Strong communication & presentation skills
- Ability to negotiate and develop proposals
- Growth mindset & continuous learning attitude
- Inclusive, collaborative approach to teamwork
- Learning agility — adapt quickly to new tools and technologies
Technical knowledge
- +5 years' experience in network technologies & protocols
- Design and deploy network routing & switching components (LAN, WAN, WLAN – SDWAN is a plus)
- Valid CCNP or equivalent certification from networks technologies / vendors
- Understanding enterprise IT and cloud-based environments
- Advanced English is mandatory
What's in it for you
- Opportunity to design solutions that impact global industries.
- Exposure to cutting-edge technologies
- Career growth in solution design and architecture.
- Work with a diverse, international team shaping the future of digital transformation.
If you enjoy solving complex technical challenges, designing innovative customer solutions, and want to grow your career in a global, collaborative environment, this role is for you
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