Talent Operations Specialist

Location: São Paulo, Brazil

About Turing

Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.

Recognized by Forbes, The Information, and Fast Company among the world's top innovators, Turing's leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at

Role Summary: As a Talent Operations Specialist, you will oversee the critical functions of our hiring process, focusing on the seamless execution of interviews and candidate evaluations. This role requires a proactive approach, with a focus on continuous improvement and client satisfaction.

Core Responsibilities:

• Direct all phases of the interview process, including preparation, scheduling, and outcome tracking.
• Assess English communication skills and align candidates and their profiles with job requirements.
• Work closely with the sales team to understand client needs and match them with suitable candidates.
• Gather and analyze feedback from interviews to enhance candidate selection processes.
• Ensure timely updates and communications across all platforms and stakeholders.
• Respond to clients and candidates via telephone, email, text, chat, or through other social media platforms to handle complex questions and requests that require dedicated time and research.
• Take video calls with candidates to address concerns in regards to roles, opportunities, and next steps and explain to them how to use Turing's platform and to update relevant experience.

Additional Responsibilities:

• Translate business objectives into process improvements and technical requirements.
• Create comprehensive project documentation and coordinate with teams to implement solutions.
• Provide analytical support to refine and optimize operational workflows.

Skills and Experience:

• Background in a customer-facing role within IT, HR, or related fields.
• Advanced skills in Google Sheets and Excel; knowledge of business analytics tools is advantageous.
• Strong interpersonal skills, with the ability to manage complex processes and multitask effectively from a remote location.
• Able to switch between tasks seamlessly and maintain a high level of accuracy and attention to detail.
• Provide cross-functional support through email, social-media, messaging or calls.
• Resolve conflicts and foster an inviting atmosphere for collaboration and resolution.
• Demonstrated hunger for career growth.

• We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
• We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection
• We are Al forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.