Customer Operations Specialist
1 dia atrás
Are you dynamic and have a sense of service? Then you may be our future Customer Operation Specialist for the Brazil market
We are looking for a polyvalent person to make part of our Operations team.
Your main tasks will be the following:- Act as the primary contact for clients during the installation process;
- Guide clients through remote installations, ensuring all systems are correctly configured and operational;
- Provide timely and efficient first-level technical support and troubleshooting to identify and resolve basic issues;
- Support clients with maintenance-related questions and minor technical interventions;
- Collaborate closely with Technicians, escalating more complex technical issues, when needed;
- Ensure all client interactions and technical updates are properly recorded in Salesforce;
- Contribute to the continuous improvement of operational procedures and client support resources.
- Experience in a customer-facing technical support or operations role;
- Strong problem-solving skills;
- Basic technical knowledge of systems, networks, or IT environments (hardware/software familiarity);
- Excellent communication skills and the ability to explain technical concepts in a user-friendly way;
- Organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment;
- Team player who thrives in a collaborative, cross-functional setting;
- Language skills: Portuguese and at least B2 level in English.
- Joining this ambitious project in a hyper-growth phase will open opportunities for your future career in sales (internally and externally).
- Get familiar with cutting-edge, AI technologies.
- Receive personalized onboarding and support to enhance your sales skills.
- Overachieve to gain more responsibilities: we value performance not seniority.
- Join a company with an international work environment (2 offices, 28+ nationalities).
We are committed to providing you with a fast 3 step recruitment process:
- A first interview with our Talent Acquisition Specialist.
- A second interview with the Operations Team Leader.
- Finally, an interview with the Operations Manager.
- Contractor Hiring Model (PJ)
- Health insurance
- Joining a company that fosters diversity, equity, and inclusion.
- Work with a motivating team in a very dynamic working atmosphere.
- Possibility of gaining skills and responsibilities quickly.
- Flexibility & work/life balance.
- Located in the city of São Paulo.
-
Customer Operations Specialist
Há 7 dias
São Paulo, São Paulo, Brasil Veesion Tempo inteiro R$60.000 - R$120.000 por anoContextVeesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.Are you dynamic and have a sense of service? Then you may be our future Operation Specialist for the Brazilian...
-
Customer Operations Specialist
Há 5 dias
São Paulo, São Paulo, Brasil Veesion Tempo inteiro R$40.000 - R$80.000 por anoContext Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands. Are you dynamic and have a sense of service? Then you may be our future Operation Specialist for the Brazilian &...
-
São Paulo, São Paulo, Brasil Mastercard Tempo inteiro R$80.000 - R$120.000 por anoOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Operations Specialist
Há 7 dias
São Paulo, São Paulo, Brasil Kaizen Gaming Tempo inteiro R$80.000 - R$120.000 por anoWe are Kaizen GamingKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than 2.700 Kaizeners, from 40+...
-
Operations Specialist
Há 7 dias
São Paulo, São Paulo, Brasil Kaizen Gaming Tempo inteiro R$80.000 - R$120.000 por anoWe are Kaizen GamingKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than 2.700 Kaizeners, from 40+...
-
AMXL Operations Specialist, AMXL
1 dia atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiro R$60.000 - R$180.000 por anoOur logistics teams are transforming the way we interact with customers around the world, every day, and solving some of the biggest logistics challenges faced not only by Amazon, but by the entire industry.Whether items are large or small, we develop solutions to ensure that we deliver on our promise to the customer.Amazon Logistics Brazil (AMZL) is looking...
-
Information Technology Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil WestSac Petcare Research Institute Tempo inteiro R$40.000 - R$60.000 por anoRole DescriptionThis is a full-time on-site role for an Information Technology Specialist located in São Paulo, SP. The IT Specialist will be responsible for daily management of network operations, network security, troubleshooting technical issues, and providing customer service. The specialist will work to ensure the institution's IT infrastructure is...
-
AMXL Operations Specialist, Extra Large
1 dia atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiro R$90.000 - R$120.000 por anoOur logistics teams are transforming the way we interact with customers around the world, every day, and solving some of the biggest logistics challenges faced not only by Amazon, but by the entire industry.Whether items are large or small, we develop solutions to ensure that we deliver on our promise to the customer.Amazon Logistics (AMZL) Brazil is looking...
-
Customer Service Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Millai Adtech Tempo inteiro R$90.000 - R$120.000 por anoOportunidade Incrível para Customer Service Specialist em Startup AdTech de São PauloVocê é aquele profissional que respira comunicação, ama resolver problemas e tem paixão por redes sociais? Estamos buscando umCustomer Service Specialist PJpara fazer a mágica acontecer O Que Esperamos:Comunicação cirúrgica e empática nas redes sociaisCapacidade...
-
Customer Success Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Elleve Tempo inteiro R$40.000 - R$120.000 por anoVaga: Customer Success Specialist ElleveNa Elleve, acreditamos que a educação é o motor da transformação profissional e corporativa. Somos uma HRTech que conecta colaboradores e empresas a oportunidades de desenvolvimento e formação, com tecnologia, inteligência de dados e um modelo de benefícios inovador.Estamos em busca de uma pessoa de Customer...
