Specialist Solution Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

As a Slack Solution Engineer (SE), you'll be a trusted technical advisor to our customers, helping them transform how their teams collaborate, communicate, and get work done. You'll partner with Account Executives to uncover customer needs, design innovative solutions, and demonstrate how Slack — as part of Salesforce — drives productivity, automation, and alignment across the enterprise.

You'll combine deep technical knowledge with business acumen, storytelling, and curiosity to deliver meaningful value to customers across industries.

Responsibilities

• Partner with Account Executives to lead discovery conversations and deeply understand customer business challenges.

• Design and present tailored Slack solutions that address customer pain points and demonstrate measurable business value.

• Deliver engaging, customized product demos that showcase Slack's capabilities, including workflow automation, integrations, and AI features.

• Collaborate closely with cross-cloud teams (Sales Cloud, Service Cloud, Agentforce, Data Cloud) to position Slack as part of the broader Salesforce Customer 360 vision.

• Lead technical discussions covering topics such as security, compliance, integrations, and APIs.

• Support RFP responses and solution documentation.

• Stay current with product releases, new features, and Salesforce ecosystem innovations.

• Mentor peers and contribute to internal enablement by sharing best practices.

• Achieve quarterly and annual objectives defined by leadership.

Required Qualifications

• Proven experience in solution engineering, presales, consulting, or customer success within SaaS or enterprise software.

• Strong understanding of Slack's platform capabilities, including channels, workflows, automation, and integrations.

• Experience presenting to C-level executives and technical stakeholders.

• Excellent communication, storytelling, and presentation skills.

• Demonstrated ability to connect technical solutions to business outcomes.

• Ability to thrive in a collaborative, fast-paced environment.

• Willingness to travel occasionally.

Preferred Qualifications

• Familiarity with APIs, webhooks, and enterprise integration patterns.

• Previous experience with collaboration or productivity platforms (e.g., Microsoft Teams, Google Workspace, Asana).

• Salesforce or Slack knowledge higher desirable.

• Fluency in Portuguese and English.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.