Ski & Ride School Operations Supervisor - Winter 2025/26

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Employee housing program
• 401k with up to 5% company match & immediate vesting
• Discounted onsite daycare
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

The Ski and Ride School Operations Supervisor will oversee payroll, scheduling, inventory, and all staff communications. Organize and consolidate data and files in the SRS shard drive. Cover other program supervision as needed.

Essential Functions/Major Responsibilities

Employee

• Ensure safety and guest service huddles and post-injury (student/instructor) reports are completed and accurate.

• Primary scheduler for all staff.

• Send all staff communications weekly, and as needed.

• Audit pay issued for work completed. Oversee the Payroll Coordinator and assist in the payroll process.

• Audit and verify correct pay rates

• End-of-season closing, equipment inventory, and management.

• Ensure documentation and files are organized and available for review by the Leadership Team.

• Assist with offboarding at the end of the season

Technical

• Continually monitor systems for accuracy

Secondary Function

• May be called upon to assist sales staff, teach lessons, or run the surface lift.

• Equipment management

• As a member of the Leadership team, Leadership staff members are expected to be an example to front-line employees across the company.

Supervisory Responsibilities

• Number of employees supervised: 1 directly & up to 300 indirectly

• Positions supervised: Payroll Coordinator

• Scheduling and assigning work: Audit daily timekeeping.

• Training: Assist in training as needed.

• Salary actions: Yes

• Disciplinary actions: Yes

• Performance review: Yes

• Hiring/Termination: Yes

Interpersonal Contacts

The operations supervisor interacts daily with instructors, supervisors, managers, customers, rental staff /supervisors/managers, and sales location staff/supervisors/managers.

Specific Job Skills

• License/Certifications: PSIA/AASI Level I or higher.

• Technical: Computer knowledge (POS, MS Word, MS Excel).

• Physical Capabilities: Able to work outside in all weather conditions.

Education/Related Experience

• Minimum education required: High School Diploma or equivalent. PSIA/AASI Level I or higher.

• Minimum time in related position: 2+ years in a Ski and Ride School supervisory/management position.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Such accommodations require an interactive discussion with the Human Resources Department before such accommodations can be made.

• In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.

Current Hiring Range: $24.25/hr

Minimum Age Requirement: 18+

Come Work Where You Play

Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.