Business Operations Specialist Sales Ops

1 semana atrás


Greater São Paulo Area, Brasil Kuaishou Technology Tempo inteiro R$80.000 - R$120.000 por ano

This role will be responsible for identifying operational gaps, driving process improvements, and ensuring efficiency across multiple sales operations workflows. The position requires strong analytical skills, cross-functional collaboration, and the ability to initiate and lead projects from scratch.

Responsibilities

  • Analyze, map, and improve current operational processes across different verticals.
  • Identify bottlenecks and propose scalable, long-term solutions.
  • Act as a connector between teams such as Onboarding, Contracts, Credit & Collections, Billing, and Incentives.
  • Align process improvements and reporting needs with global stakeholders.
  • Initiate and lead operational projects aimed at improving efficiency and governance.
  • Document SOPs and support the development of KPIs/OKRs for operational workflows.

Requirements

  • Previous experience in consulting, auditing, or business process improvement roles.
  • Strong communication and stakeholder management skills.
  • Solid knowledge of process mapping tools and methodologies.
  • Hands-on profile with analytical thinking and execution-oriented mindset.
  • Advanced English (fluency preferred).

Nice to Have

  • Experience working in fast-paced, global, or multicultural environments.
  • Familiarity with sales operations processes and systems (CRM, billing, incentives).
  • Project management skills and experience leading cross-functional initiatives.


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