VIP Account Manager

1 semana atrás

São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro

We believe that curiosity drives innovation, so lets satisfy your curiosity and introduce ourselves.

Were Futuras Apostas, the company behind Brazino777 Brazil. Its an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.

As one of the leading online casinos in Brazil, we strive to deliver nothing but the best for our customers, focusing on a safe, secure, and enjoyable experience. To achieve that, we use cutting-edge technologies and partner with the industry's top game providers.

Our player-first approach means we aim to provide the best possible service to our loyal community, and you might be just the person we need to support us in that endeavor. Does that sound interesting? Then you might be curious about how you fit into the picture.

Our team in the sun-soaked São Paulo office is currently looking for an ambitious VIP Account Manager to join the team full-time.

Here are a few reasons for you to join us:

To help you take care of your physical and mental health:

  • Health Plan with national coverage

  • Gym memberships through TotalPass

To assist you on the day-to-day:

  • Food vouchers to be used for groceries or restaurants

  • An extensive range of premium snacks in the office, completely free

For your Work-Life balance:

  • 2 extra days off to be used per year

  • We operate on a hybrid work model, allowing for a balance of remote work and in-office collaboration based on team and project needs

As a VIP Account Manager at our company, we expect you to be responsible for the following:

  • Design the relationship strategy for the clients classified as VIP

  • Directly manage the top High Roller clients with close monitoring

  • Analyze gameplay history, frequency, and behavior to prioritize actions

  • Define cadence and action plans for the junior VIP Managers

  • Validate bonuses, campaigns, and tailored offers with the Marketing team
  • Lead strategic meetings with the Head of VIP and CRM to align goals and opportunities

Required skills:

  • 2-4 years in account management in tech and digital sectors. Experience in the online casino or iGaming industry is considered a strong plus
  • Fluent in English and Portuguese. Spanish is a plus but not required
  • Proven track record managing high-value players across multiple markets
  • Willingness to work rotating shifts and the occasional weekend to support key VIP moments
  • Experience handling large monthly player portfolios with significant net revenue contributions
  • Excellent relationship-building, negotiation, and conflict resolution skills

  • Strong understanding of VIP psychology and retention tactics

  • Reliable in logging and updating client interactions and engagement status in CRM systems. (e.g. Zendesk, Intercom, Backoffice tools)
  • Comfortable using basic CRM and reporting tools (e.g. Fast Track, Optimove, Salesforce, internal dashboards)

  • Comfortable with high levels of personalization and discretion

  • Data-savvy: able to analyze player data and identify revenue opportunities
  • Available for high-touch engagement including off-hours support and VIP events

For our part, we are ready to provide you with our complete and comprehensive support to cope with this list of tasks successfully. Our Operations Department is waiting for you to become an indispensable part of it

  • VIP Account Manager LATAM

    2 semanas atrás

    São Paulo, São Paulo, Brasil Entain Tempo inteiro

    Company DescriptionSports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

  • VIP Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Superbet Tempo inteiro

    It's an exciting time to join us We're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.We are looking for a proactive and...

  • VIP Account Manager, Team Lead

    2 semanas atrás

    São Paulo, São Paulo, Brasil Superbet Tempo inteiro

    It's an exciting time to join us We're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.****This job opening is for São Paulo...

  • VIP Account Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil Galera Bet Tempo inteiro

    • Gerenciar uma carteira de clientes VIP, acompanhando de perto sua performance e oferecendo experiências personalizadas alinhadas às metas do negócio.• Planejar e executar ações direcionadas para aumentar o engajamento e a retenção de usuários de alto valor.• Analisar o ciclo de vida dos clientes (novos, recorrentes, em risco, inativos,...

  • Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil TOPMIND Tempo inteiro

    Estamos em busca de um Account Manager para atuar no mercado de tecnologia, com foco em novos negócios e gestão de contas.Perfil desejado:Perfil hunter e farmer, proativo(a), com foco em resultados e metas;Excelente comunicação e habilidade para construir relacionamentos sólidos;Autogerenciável, colaborativo(a), adaptável e ágil;Inglês...

  • Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Multiplier Technologies Private Limited Tempo inteiro

    Job Title: Account Manager – EOR & Global Payroll GrowthLocation: Remote_APAC/EMEA/NAMERFunction: Account Management / Revenue GrowthReports to: VP_Account ManagementRole PurposeThe Account Manager – EOR & Global Payroll Growth is responsible for driving expansion revenue from existing customers by identifying, developing, and closing opportunities for...

  • Account Manager Sênior

    1 semana atrás

    São Paulo, São Paulo, Brasil Conquest One Tempo inteiro

    VAGA | ACCOUNT MANAGER SÊNIOR – TECNOLOGIASão Paulo – Moema | HíbridoEstamos em busca de um(a)Account Manager Sêniorcom perfilHunter, forte atuação em vendas consultivas e experiência no mercado de Tecnologia da Informação.Responsabilidades:Prospecção ativa de novos clientes por múltiplos canaisGestão de contas nomeadas e pipeline de...

  • Account Manager – E-commerce

    1 dia atrás

    São Paulo, São Paulo, Brasil Etag Digital Tempo inteiro

    Account Manager – E-commerce (Pleno)Somos umastartup de tecnologiafocada em soluções digitais para e-commerce, comsoftware próprioe clientes recorrentes.Estamos em fase de crescimento e construção — aqui, os processos evoluem junto com o time.Buscamos uma pessoaAccount Manager Pleno, com perfilmão na massa, que goste de autonomia, aprendizado...

  • Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil HH Global Tempo inteiro

    Escopo do TrabalhoO Account Manager é responsável por gerenciar e desenvolver estrategicamente o relacionamento com o cliente. Essa função supervisiona operações, compras, produção e execução da estratégia e dos projetos do cliente, com responsabilidade direta sobre os gastos, desempenho financeiro e entrega operacional. O Account Manager terá...

  • Account Manager Sênior

    2 semanas atrás

    São Paulo, São Paulo, Brasil Verity Tempo inteiro

    A Verity está buscando novos talentosSomos uma consultoria de transformação e inovação digital e buscamos Account Manager Sênior para fazer parte dessa jornada.Olha só quais são as experiências e conhecimentos que você precisa ter para acelerar e transformar com a gente:Responsabilidades e atribuições: Buscamos um(a) Account Manager – Hunter,...