VIP Account Specialist
1 semana atrás
• Gerenciar uma carteira de clientes VIP, acompanhando de perto sua performance e oferecendo experiências personalizadas alinhadas às metas do negócio.
• Planejar e executar ações direcionadas para aumentar o engajamento e a retenção de usuários de alto valor.
• Analisar o ciclo de vida dos clientes (novos, recorrentes, em risco, inativos, grandes ganhadores) e atuar de forma proativa para estimular crescimento dentro do segmento.
• Avaliar regularmente a performance do segmento VIP, identificando tendências e oportunidades de mercado.
• Garantir uma comunicação eficaz, ética e em conformidade com normas de Jogo Responsável, incluindo Health Checks e iniciativas regulatórias.
• Colaborar com as equipes de Compliance, Atendimento ao Cliente e Produto para manter um ambiente seguro e de alta qualidade para os jogadores.
• Utilizar dados e modelos preditivos para identificar e ativar potenciais novos VIPs.
• Construir perfis completos dos clientes, com base em comportamento, preferências e retornos recebidos.
• Representar a voz dos clientes VIP dentro da empresa, trazendo insights para aprimorar serviços, produtos e processos internos.
• Atuar em escala de revezamento, incluindo fins de semana, conforme necessidade operacional.
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VIP Account Manager
1 semana atrás
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
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VIP Account Manager
Há 2 dias
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so lets satisfy your curiosity and introduce ourselves.Were Futuras Apostas, the company behind Brazino777 Brazil. Its an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil, we...
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Junior VIP Account Manager
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São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so lets satisfy your curiosity and introduce ourselves.Were Futuras Apostas, the company behind Brazino777 Brazil. Its an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil, we...
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VIP Customer Relationship Specialist
2 semanas atrás
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Account Specialist
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Accounts Receivable Specialist
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Ads- LATAM, Strategic Accounts, Platform Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Apple Tempo inteiro US$100.000 - US$200.000 por anoAt Apple, we work every day to create products that enrich people's lives. Our Apple Ads group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Our technology and services power advertising in the App Store, Apple News,...