Tech Support
Há 14 horas
A Etag Digital é uma martech especializada em dados em tempo real e soluções de performance para e-commerces e agências. Nossa missão é transformar dados em decisões estratégicas que aumentam conversões e melhoram a experiência do consumidor.
Estamos em busca de um(a) Tech Support para integrar nosso time Tech
Responsabilidades
Atender tickets de clientes com demandas técnicas sobre Campanhas de E-mails e Soluções de CRO
Identificar e resolver problemas relacionados a layout e exibição de conteúdo
Prestar suporte técnico com foco em usabilidade e performance
Trabalhar junto ao time de Atendimento e Design na análise e correção de interfaces
Extrair relatórios das soluções
Requisitos
Boa comunicação, vontade de aprender e atenção aos detalhes
Proatividade, curiosidade por tecnologia e foco em solução de problemas
Conhecimento avançado em HTML e CSS
Noções de CMS, hospedagem e ferramentas de inspeção de elementos
Experiência prévia em suporte técnico
O que oferecemos
Ambiente inovador e colaborativo, com cultura de dados e foco em performance;
Oportunidade de atuar em uma martech pioneira e em crescimento constante;
Benefícios competitivos;
Possibilidade de crescimento e desenvolvimento de carreira.
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