Performance Media Manager

Hello,

We are excited about your interest in joining Monks' Hub team :)

We are Monks' International Media Hub, the area responsible for handling international digital marketing projects in collaboration with other agencies in the S4 group. The Media Hub Operations area is the pillar that ensures excellence in activating digital channels (tagging, trafficking, buying, etc.) and governance in platform usage to achieve media and business goals.

We are seeking a Coordinator to act as a strategic and advisory partner for our clients and teams. You will be responsible for leading consistency and quality (QA) of executions across your team's entire account portfolio, as well as managing, mentoring, and developing a talent team in Media Performance. As a Coordinator, you will have the opportunity to lead multidisciplinary teams, work on international projects, and create performance media strategies.

If you have a strong strategic vision, proficiency in Paid Media platforms (including Programmatic, Search, and Social), and a proven ability to manage people, this is your opportunity to drive the growth of our global hub

In your day-to-day, you will play a crucial role in managing the team, the business, and the projects:

• Leadership and Mentorship: Hold one-on-one career development conversations and monthly mentorship sessions, assessing development and performance needs of team members and ensuring the creation and execution of Individual Development Plans (IDPs);
• Time and Project Management: Assign and monitor daily operational and ongoing tasks, serving as the go-to reference for prioritization and escalation of complex issues;
• Quality Assurance (QA): Maintain overall responsibility for QA of the team's media executions, including reviewing budgets, pacing, targeting, and segmentation, among others;
• Campaign Strategy and Architecture: Architect campaigns according to market best practices and client needs, defining the setup logic for in-scope and adjacent platforms;
• Client Management and Relationships: Ensure client success and SLA compliance, acting as the primary Point of Contact (PoC) on a day-to-day basis to build trust and rapport;
• Business Growth: Flag opportunities for incremental services and co-lead conversations, using the client's business knowledge to inform strategy;
• Actively participate in meetings with clients and key stakeholders, ensuring expectations and needs are understood and addressed;
• Develop and implement effective digital marketing strategies across multiple channels, such as Google Ads, Facebook, Instagram, LinkedIn, TikTok, and programmatic, optimizing results and aligning with business goals;
• Develop media plans that maximize campaign impact and achieve established KPIs;
• Assist the team in monitoring and executing campaigns, from launch to final reporting, ensuring deliverables align with projections and targets.

For the Performance Media Coordinator role, the following are mandatory:

• Advanced or Fluent English: Essential for effective communication in an international environment and with global stakeholders;
• Expertise in Digital Performance Media: Strong experience in creating, optimizing, and managing campaigns across various digital media platforms, including Google Ads, Meta Ads (Facebook and Instagram), TikTok, Pinterest, and Programmatic;
• People Management and Development: Proven track record in leading, managing teams, and developing talent, with a focus on individual growth plans;
• Autonomy and Proactivity: Ability to make independent decisions, take initiative, and manage complex scenarios effectively;
• Commitment to Deadlines and Results: Capability to juggle multiple demands and deliver results within established timelines, with a high level of accountability.

Joining the Hub will give you the opportunity to:

• Build an International Career: Expand your Performance Media footprint in a global and dynamic environment;
• Connect with International Clients: Collaborate directly with clients from different markets around the world, enriching your experience;
• Learn Cutting-Edge Tools: Develop skills in media technologies and platforms used in international markets, broadening your toolkit and performance techniques;
• Lead a Multidisciplinary Team: Have the chance to lead a diverse team, fostering the development of innovative projects and collective growth.

What We Offer

Here at Monks, we support and value our people not only with excellent benefits but also by prioritizing wellbeing and development

Flexible meal and grocery allowance card;

Health insurance;

Dental insurance;

Flexible working hours and location;

Home office allowance paid through payroll (regardless of whether the work model is hybrid or 100% remote);

Monthly childcare assistance for people with children up to 5 years and 11 months old;

Access to various gyms through partner platform;

Birthday day off with no salary deduction;

Parental leave: 180 days for the pregnant people and 30 days for the non-pregnant people;

Atypical parental care alowance for caregiver-parents of children with disabilities or neurodiversity;

Physical and emotional health and wellbeing platforms;

Free consultancy for Social and Psychological Assistance, Legal Guidance, and Financial Advice;

Reduced electricity costs through renewable energy sources;

Free SESC membership providing access to culture, education, health, sports, leisure, and assistance;

Partnerships with educational institutions;

Our Talent Development team is ready to help you in your pursuit of knowledge and growth so you can continue advancing here;

Community groups to connect, share experiences, and be part of this amazing culture.

These benefits may be subject to change at the time of hiring.

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