Growth-Focused Operations Manager

About Us:

ClickGUARD is a SaaS startup operating in a domain where ad tech meets cybersecurity (you should consider subscribing to our YouTube channel to find out more about us). Our platform helps Google Ads advertisers protect their investment and maximize their ROI by detecting and removing wasteful ad traffic from their advertising campaigns. We've built the absolute best solution for a significant problem for PPC advertisers, and we need your help taking it to the next level of user experience.

About the role

We're seeking a growth-focused Ops Manager with senior leadership experience in high-performance Sales or Marketing environments. This is not your typical process-focused "Ops" role, but more of a hands-on, data-driven strategic operator focused on aligning remote teams, unlocking executional leverage, and removing friction between product, GTM, and CS functions to accelerate growth. Your superpower lies in keeping teams motivated through sharp decision-making leadership, which is essential for maintaining high-level execution and unlocking growth.

You'll own the operational backbone of the business, aligning product, marketing, and customer success teams, and be directly responsible for keeping them accountable, data-informed, and relentlessly focused on results.

Key ResponsibilitiesOperations Enablement

• Lead daily operations to ensure smooth execution and cross-team efficiency.
• Build, manage, and optimize workflows, systems, and processes that power our go-to-market engine.
• Own timelines, budgets, and resource management across projects.
• Identify operational risks and implement solutions to ensure compliance and continuity.
• Run our operating rhythm: scorecards, weekly accountability syncs, team cadences, and sprint cycles.
• Ensure every function knows what matters, who owns it, and how it's tracked.
• Inspire and energize teams, acting as a trusted "go-to" person for cross-functional leaders.
• Own tooling decisions across project management, reporting, documentation, and task execution
• Continuously reduce complexity and operational drag.

Cross-Functional Collaboration

• Act as a trusted operator to the CEO and leadership team, helping prioritize what drives growth
• Break silos and connect the dots across product, marketing, and customer teams
• Serve as a cultural glue — keeping remote teams energized, clear, and aligned

Data-Driven Decision Support

• Translate messy data into clear dashboards and operating insights.
• Surface the right metrics for decision-making and create closed-loop reporting systems.
• Use data to shape operational strategy and identify growth opportunities.

Strategic Planning & Leadership

• Driving strategic clarity
• Enabling company-wide focus
• Staying ahead of GTM opportunities

Required Skills & Experience

• 5–10+ years of leadership in high-impact roles at remote high-growth environments.
• Proven ability to manage and scale distributed teams in async-first environments.
• Strong background in Ops management, strategy execution, and organizational alignment.
• Strategic thinker with a bias for execution and long-term value creation.
• Deep experience in GTM, retention, or lifecycle operations.
• Obsession with execution. No fluff, just results.
• You think in systems, act with urgency, and love making chaos efficient.

Technical Proficiency

• ClickUp (or similar PM tools)
• Google Sheets (pivot tables, basic modeling)
• BI/dashboards (e.g., Tableau, Looker, Power BI, or lightweight alternatives)
• CRM + lifecycle tools (Brevo, HubSpot, etc.)
• Bonus: Familiarity with basic automations (Zapier, Make, etc.)

Logistics

• Remote, async-friendly team
• Must be available for meetings between 8AM and 2 PM EST
• Full-time, long-term role

Who You Are

• High-energy, extroverted team leader who thrives in fast-paced environments.
• Detail-oriented with a relentless drive for continuous improvement.
• Comfortable owning ambiguity and bringing structure through intelligent systems.
• Passionate about building scalable operations.

This role is critical to scaling how we operate, how we execute, and ultimately, how we win.

What's in it for you?

• Competitive salary - Compensation that reflects your expertise and contributions.
• High-impact role – You'll be leading product decisions in a company that values speed, innovation, and customer obsession.
• Hands-on environment – We operate lean, so your contributions will be direct and meaningful.
• Fast-growing industry – AdTech / MarTech is a quickly evolving space, making this an exciting space to be in.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic.

Job Type: Full-time

Pay: From R$29,000.00 per month