
Operations Manager
1 semana atrás
Key Responsibilities:
- Lead and manage all quality inspections for apparel across the LATAM region, ensuring adherence to the highest standards of safety and service quality.
- Organize and oversee inspection and audit service activities, prioritizing exceptional customer service delivery and driving profitability for the region.
- Develop and maintain strategic relationships with key industry stakeholders to ensure our services align with market requirements.
- Monitor and interpret industry trends and customer needs, adapting our offerings to meet evolving demands.
- Provide strategic leadership and direction to regional teams, fostering a culture of innovation and continuous improvement.
- Collaborate with global teams to ensure consistency and high-quality service offerings across regions.
- Ensure compliance with international regulations, standards, and quality systems applicable to the softline industries.
- Manage budgets, forecasts, and financial reports in alignment with international business objectives.
Qualifications:
- Proven experience in a quality inspection leadership role within an international context
- Strong knowledge of inspection and audit practices, with a focus on customer service and P&L management
- Expertise in the softline industries, including an understanding of global market trends and customer expectations
- Excellent communication and interpersonal skills, capable of building and sustaining strong client relationships globally
- Demonstrated leadership skills with a track record of motivating and guiding regional teams toward shared goals
- Robust organizational and strategic problem-solving abilities
- Bachelor's degree in a relevant field; an advanced degree or international experience is highly preferred
- Proficiency in Spanish and Brazilian Portuguese is essential
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