Internal Audit and SOX Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Manager, Internal Audit, you have in-depth knowledge of business processes and IT audits. In this role, you will be a member of our global Internal Audit department and a valued member of the Brazil Internal Audit department. As part of the Internal Audit team you will have shared responsibility to ensure that Docusign is current and consistent with all relevant regulations and standards. You will be responsible for coordinating initiatives and activities across a number of different programs, geographies and functions. The overall Internal Audit department includes the corporate SOX compliance program, ISO Audits, Operational Business Process Audits, Operational IT/Technology Audits, Enterprise Risk Management, Fraud Risk Assessments, whistleblower investigations, sales certifications, and executive reporting. The Manager, Internal Audit will work closely with other IA leadership including the Head of Internal Audit, the SOX leaders and the leaders for Operational Audits and work with an Internal Audit team who have matrixed (dotted line) responsibility to other IA leadership (either SOX or Operational leader). As a result, this role will be essential to building a cohesive Internal Audit team that will span geographies and time zones.

This position is an individual contributor role reporting to the Vice President, Internal Audit.

Responsibility

• Support onboarding for new team members and hiring processes as and when required

• Evaluate the work product of auditors across their assigned tasks and provide timely and relevant feedback

• Participate in audit planning, oversee execution, and ensure high-quality reporting of status and results by team members

• Develop and maintain relationships across diverse teams including internal stakeholders (e.g., control owners and compliance teams) and external auditors

• Identify and implement process improvements to enhance the efficiency and effectiveness of the IA function

• Keep informed of industry and risk management best practices, trends, and standards and communicate these changes to leadership stakeholders

• Travel domestically and internationally up to 10% of the time

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Accounting, Finance, or related field
• 8+ years relevant experience
• Experience with audit principles, such as risk assessments, materiality, independence, and sufficiency of audit evidence
• Experience with relevant regulations and industry standards (e.g., SSAE 18/SOC, COSO, COBIT)
• Program management experience with excellent analytical and communication skills
• Experience with projects involving coordinated efforts across large cross-functional and globally distributed teams
• Fluency in Portuguese and English, both written and verbal

Preferred

• CISSP, CISA, CPA, CIA or other globally-recognized security, compliance, or audit certifications
• Previous Senior Associate or Manager experience in a Big 4, consultancy or public-accounting environment
• ISO27001, SOC, PCI or other compliance engagement experience
• Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company
• Capable of identifying and prioritizing Audit priorities based on risk assessment
• Passion for audit, information security, governance, risk, and compliance
• Maintains composure in critical situations
• Prioritizes internal stakeholder and customer satisfaction
• Fluent in Spanish
• Strong stakeholder management skills and experience
• CPA, CIA, or CISA certification

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

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