Customer Support Specialist
Há 5 dias
Your mission
Our mission as a company is to help culinary professionals worldwide unleash their potential. Happy users are an important part of that. You will contribute to this by helping our users and delivering a 5-star support experience.
Your responsibilities
- You will ensure that all support requests are answered within 24 hours (on workdays)
- You will achieve a 100% reply rate on all App store reviews
- You will help culinary students setting up their profile
- You will support with additional administrative tasks inside the company
Your profile
- Helping others is something you love, without being overly verbose or talkative
- You are super dependable: You get things done and can work without much supervision while also asking when things are unclear
- Written communication is one of your strongest skills, to the point and situationally appropriate
- A big plus would be if you have experience or interest in the culinary world
- You are fluent in English
Location: Brazil, remote
Working hours: Fulltime - 40 hrs a week
Salary: $1000
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