Customer Care

1 dia atrás

São Paulo, São Paulo, Brasil BSPORT Tempo inteiro

At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

We're entering a bold new chapter with our official launch in the U.S. market

To support this growth, we're hiring a fully remote Customer Care for the US market. Candidates can be based in Brazil or anywhere in LATAM, as long as they can work US business hours to collaborate effectively with clients and internal teams.

If you're looking to join a collaborative culture where your ideas matter and making a tangible impact in a new market, we'd love to meet you

About the role :

As a Customer Care Specialist at bsport, you'll be the voice of our brand, providing exceptional support to our valued partners across international markets. This role is all about building relationships, empowering customers, and ensuring they get the most out of our platform. Through friendly, proactive and solutions-oriented interactions.

What will be your impact:

  • Assist customers : Respond promptly and professionally to customer inquiries via Intercom and email, providing friendly, solutions-focused support to resolve issues effectively..
  • Product Knowledge: Resolve issues efficiently, leveraging in-depth product knowledge.
  • Documentation and collaboration: Collaborate with cross-functional teams and stakeholders to ensure a seamless customer experience, maintain thorough records of interactions, and continuously improve our services.

You would be great fit if you have:

  • Excellent communication skills and a customer-centric mindset.
  • Prior experience in customer support or a similar role (experience with Intercom or similar customer support platforms is a plus)
  • Demonstrate strong multitasking skills, effective prioritization, and adaptability in a dynamic environment
  • Have proficiency in English (other languages are a plus)

Here's what to expect in our hiring process:

  • Discovery Call with Charlotte, Talent Acquisition (30min)
  • Interview with Jessica, our future manager (30min)
  • Interview with Kevin, our Head of Customer Success (30 min)

Please provide your CV in English.

We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work.

If you require accommodations during the application or interview process, please inform us.

See you

  • Customer Care

    Há 3 dias

    São Paulo, São Paulo, Brasil bsport Tempo inteiro

    At bsport we empower the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology. Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.We're entering a bold new chapter with our official launch in the U.S. market To...

  • assistente customer care

    Há 3 dias

    São Paulo, São Paulo, Brasil OEMPREGO Tempo inteiro

    Ter um perfil técnico e administrativo e ter atuado com atendimento ao cliente, controle de SLA, fechamento mensal, indicadores.FORMAÇÃO: TI, ADM ou correlatasATIVIDADES:Atendimento 1º e 2º nível, garantir o SLA contratado, monitorar suprimentos.LOCAL DE TRABALHO: Serra/ESENSINO SUPERIOR ENSINO SUPERIOR - ADMINISTRAÇÃO DE EMPRESAS ENSINO SUPERIOR -...

  • Customer Care Advocate

    Há 7 dias

    São Paulo, São Paulo, Brasil Rockwell Automation Tempo inteiro

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Customer Care Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil Swile Tempo inteiro R$42.000 - R$72.000 por ano

    Sobre nós A Swile Brasil é a startup pioneira de benefícios flexíveis no Brasil. A nossa missão é ajudar a oferecer um melhor ambiente de trabalho para os seus colaboradores através dos benefícios flexíveis Swile que entregamos por meio de uma tecnologia de ponta. Fundada em 2016 e reconhecida como uma das melhores empresas para trabalhar pelo...

  • Customer Care Analyst Americas

    Há 3 dias

    São Paulo, São Paulo, Brasil Shotgun Tempo inteiro

    Applications from LGBTQIAP+, black & indigenous community will be prioritized. About ShotgunShotgun is a worldwide event marketplace that enables live event organizers to create amazing events and distribute tickets to evolving communities of users, in France, Brazil, Portugal and the USA.We've built an intuitive software to help organizers build and grow...

  • Customer Care Representative

    2 semanas atrás

    São Paulo, São Paulo, Brasil eTeacher Group Tempo inteiro

    eTeacher Group is an EdTech pioneer delivering high-quality live online courses to over 50,000 students worldwide each year. With more than 550 employees and a rapidly evolving Learning Platform, we remain at the forefront of educational innovation. Our strategy is clear: create personalized, outcome-focused learning experiences powered by advanced teaching...

  • Senior Customer Care Executive

    1 dia atrás

    São Paulo, São Paulo, Brasil BetWarrior Tempo inteiro

    JOIN OUR TEAMBetWarrior is a next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America.With a dynamic and diverse team, deep market insights, and cutting-edge technology, we're creating an experience that is personalized, responsible, and always...

  • Customer Care Representative- Spanish

    Há 7 dias

    São Paulo, São Paulo, Brasil eTeacher Group Tempo inteiro

    eTeacher Group is an EdTech pioneer delivering high-quality live online courses to over 50,000 students worldwide each year. With more than 550 employees and a rapidly evolving Learning Platform, we remain at the forefront of educational innovation. Our strategy is clear: create personalized, outcome-focused learning experiences powered by advanced teaching...

  • Customer Care Rep

    Há 7 dias

    São Paulo, São Paulo, Brasil Boston Scientific Tempo inteiro

    Additional Locations:N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...

  • Customer Services Analyst

    Há 7 dias

    São Paulo, São Paulo, Brasil Tlc Worldwide Tempo inteiro

    WE ARE HIRING A CUSTOMER SERVICES ANALYSTEver opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.At TLC, we help the world's biggest brands drive customer...