Legal Operations

Legal Operations & Technology Specialist

Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we're looking for you.

Thomson Reuters is seeking an exceptional Legal Operations & Technology Specialist to join our General Counsel's Office (GCO) and drive transformative change in our legal operations through advanced AI implementation and process optimization. This role will contribute to the GCO's transformation agenda by improving overall legal team workflow, with a focus on innovating and optimizing our processes, leveraging cutting-edge technology and AI solutions, including Thomson Reuters products, to enhance the delivery of legal services and drive business value. 

This opportunity offers a unique opportunity to transform internal legal operations using our own leading edge and proprietary products, while also engaging directly with Thomson Reuters's commercial, product and technology teams as we bring AI-driven solutions to our customers.

About the Rolel:

In this opportunity as Legal Operations & Technology Specialist, you will:

• Examine existing processes and workflows and capture opportunities to make things simpler and automated. 
• Drive the implementation, training and usage of technology and AI tools, including Thomson Reuters products, used by the General Counsel's Office. 
• Assist with the development of systems, policies and processes required for maximum efficiency and consistency across the General Counsel's Office.
• Collaborate with the General Counsel's Office to develop and maintain playbooks, templates, and other knowledge-sharing resources.
• Support change management strategies to train, encourage, and support the General Counsel's Office to evolve ways of working.
• Gather and use data to derive insights about processes within the General Counsel's Office.
• Build and maintain strong relationships with key stakeholders, including across the General Counsel's Office, technology, business segments, product, engineering and other business leaders.
• Perform additional duties as required.

About You

You're a fit for the role of Legal Operations & Technology Specialist if your background includes:

• Bachelor's degree.
• 3 years' experience in the legal industry.
• Excellent PC skills (Word, Outlook, Excel and PowerPoint); knowledge of Microsoft Teams and strong technology skills (in general) and the ability to learn new systems quickly.
• Knowledge of and demonstrable experience implementing and/or working with core legal technology tooling such as document assembly / automation tools, matter management, eBilling, document management, and knowledge management is a plus.
• Excellent organizational skills with a keen attention to detail.
• Excellent verbal and written communication skills and ability to write and present clearly to communicate software features to a non-technical audience.
• Ability to thrive in an agile, tech-enabled, fast-paced corporate legal department, with a spirit of continuous improvement. 
• Able to work independently and part of a global team.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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