Empregos atuais relacionados a Technical Solutions Manager, Platform - São Paulo, São Paulo - Databricks
-
São Paulo, São Paulo, Brasil Databricks Tempo inteiroP-1412Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.Job Overview:We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 10 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing...
-
Senior Technical Solutions Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Databricks Tempo inteiroP-1382; This role is hybrid with 3 days in our São Paulo office. As a Sr. Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and...
-
Technical Project Manager
3 semanas atrás
São Paulo, Estado de São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiroJob Title: Technical Project Manager – Cloud Transformation & MigrationExperience Level: 15+ YearsCompetency Level: C5 / C6Employment Type: Contract Job SummaryWe are seeking an experienced Technical Project Manager with extensive expertise in large-scale Cloud Transformation and Migration projects. The ideal candidate will lead and manage multiple complex...
-
Integration Manager
Há 5 dias
São Paulo, Estado de São Paulo, Brasil E-Solutions Tempo inteiroJob Title: Technical Lead – SampleManager LIMSRole OverviewWe are seeking an experienced Technical Lead – SampleManager LIMS to lead and deliver implementation and enhancement projects on the Thermo Fisher SampleManager platform. The role involves driving technical execution, collaborating closely with clients and internal stakeholders, and ensuring...
-
AI & Data Solutions Engineer
Há 3 dias
São Paulo, Estado de São Paulo, Brasil Plexus Tempo inteiroAbout Plexus: Founded by former leaders from Google, Plexus is a strategic consultancy that bridges the power of data, artificial intelligence, and technology to transform business growth. Our culture is built on technical excellence, a data-driven mindset, and a focus on sophisticated, scalable solutions.The Role: Your mission will be to work with our...
-
Technical Consultant
1 semana atrás
São Paulo, São Paulo, Brasil Trellix Tempo inteiroJob Title:Technical ConsultantAbout Skyhigh Security:Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a...
-
São Paulo, São Paulo, Brasil Visa Tempo inteiroCompany Description Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.Leveraging Visa's...
-
Identify Security Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Wright Technical Services Tempo inteiroREMOTE BRAZIL | CLT | ENGLISH FLUENCY This role is crucial for maintaining secure and efficient access control at a global products manufacturer. The engineer will develop custom solutions, integrate systems, and ensure compliance with security policies, supporting the company's global operations.The position includes designing and implementing identity...
-
Senior Product Manager, Clearing
Há 4 dias
São Paulo, São Paulo, Brasil Visa Tempo inteiroCompany Description Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.Leveraging Visa's...
-
Customer Solutions Manager
Há 3 dias
São Paulo, São Paulo, Brasil Amazon Tempo inteiroComo pessoa gerente de soluções de clientes da Amazon Web Services (AWS), você será responsável por ajudar a orientar os clientes da AWS ao longo de sua jornada plurianual até a nuvem. Nesta nova função altamente visível, você garantirá que todas as equipes da AWS trabalhem juntas de maneira eficaz e eficiente para entregar resultados ao...
Technical Solutions Manager, Platform
Há 2 horas
P-1449
Databricks is looking for a Technical Solutions Manager to grow, lead and manage the Technical Solutions engineers and support teams in Brazil. The Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks customers. This manager will oversee Support operations during AMER hours and will be responsible for managing a team out of our São Paulo office.
Impact You Will Have
- Build and manage a team of Technical Solution Engineer
- Provide coaching and mentorship to the engineers
- Identify and implement process improvements to meet or exceed regional performance KPIs.
- Establish training plans and subject matter expertise within the team.
- Drive support escalations during AMER business hours and establish cross-functional collaboration to manage and resolve issues.
- Be a player-coach and provide technical leadership to the regional support team.
- Coordinate with Sales and field teams to address account-level concerns and drive adoption and usage of the Databricks platform.
- Define quarterly goals and track them to completion to drive team growth and personal development.
- Scale the organization by developing processes and guidelines that promote operational efficiency
- Demonstrate a true sense of ownership and coordinate action items with engineering and escalation teams to achieve timely resolution of customer issues.
- Participate in weekend on-call rotations for support escalations.
- Perform risk assessments and be a hands-on leader
What We Are Looking For
- Minimum 7 years of experience in the Tech Industry - SaaS Support, building, testing, and maintaining
- Minimum 1+ years of managerial experience, leading a team of at least 6+ technical support engineers
- Proven experience working with Cloud native applications / SaaS (AWS, Azure, GCP), or big data platforms in a technical capacity.
- Hands-on experience in Systems troubleshooting, Networking, and Linux fundamentals, JVM troubleshooting, Debugging of Java applications is a great plus
- Proven experience working with Big Data (Platform, Kafka, Hadoop), Cloud (AWS, Azure, GCP), or Data Science platforms in a technical capacity.
- Demonstrated experience in a customer-facing role managing a large regional team of technical support engineers.
- Excellent analytical and troubleshooting skills.
- Excellent customer facing, verbal and written communication skills
- A team-oriented attitude and a high degree of comfort working in a startup environment
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
