Senior Program Manager

About us:

WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.

With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.

We are seeking a Senior Program Manager (AI & Data), to lead large-scale, strategic Data & AI programs across WEX. As a senior TPM, you will be responsible for driving end-to-end program delivery—from inception to launch—ensuring strong cross-functional alignment across engineering, data science, product, and business stakeholders.

The ideal candidate will bring exceptional communication skills, the ability to influence and collaborate across all levels of the organization, and a strong technical background. Experience in software development is a plus, enabling you to bridge the gap between technical execution and strategic goals.

You will help define and operationalize AI and data strategies, manage complex technical initiatives, and enable teams to deliver high-impact solutions that leverage machine learning, data analytics, and automation at scale.

Enhancing the Data, AI, and Risk portfolio to effectively support all Lines of Business (LOBs) through the development of innovative, scalable solutions that drive enterprise-wide value and operational efficiency.

How you'll make an impact:

• Program Leadership: Own the execution of multiple large, complex AI and data programs with cross-functional impact. Define scope, set milestones, manage dependencies, and ensure timely delivery of program goals.

• Stakeholder Management: Collaborate with executive leadership, product managers, data scientists, engineers, and business stakeholders. Ensure alignment on priorities, communicate status transparently, and resolve roadblocks efficiently.

• Strategic Planning: Contribute to the Data & AI roadmap by identifying high-value opportunities and creating structured execution plans. Translate business objectives into actionable initiatives and scalable solutions.

• Technical Fluency: Understand and articulate technical concepts in machine learning, data architecture, and cloud technologies to both technical and non-technical stakeholders. Act as a liaison between business and technical teams.

• Risk & Change Management: Proactively identify and mitigate risks throughout the program lifecycle. Lead change management efforts in a dynamic, fast-paced environment. 

• Process Optimization: Champion best practices for agile execution, including sprint planning, backlog grooming, retrospectives, and continuous improvement. Drive process consistency across teams and programs.

• Metrics & Reporting: Define KPIs and develop reporting frameworks to measure success and track program performance.Provide regular updates to senior leadership and stakeholders.

Experience you'll bring:

• Senior experience in technical program management, with a focus on data, AI, or software development initiatives.

• Strong understanding of machine learning/AI workflows, data engineering pipelines, and cloud platforms (AWS, GCP, or Azure).

• Demonstrated success in managing complex, cross-functional programs across engineering, product, and business teams.

• Proven ability to influence and communicate effectively with both technical and non-technical stakeholders, including executives.

• Expertise in Agile methodologies, program lifecycle management, and tools such as Jira, Confluence, Smartsheet, or similar.

Desired qualifications & experiences:

• Bachelor's degree in Computer Science, Engineering, or a related field.

• A Master's or MBA is a plus.

• Experience in fintech, payments, or other highly regulated industries.

• Familiarity with data governance, privacy, and security frameworks.

• PMP, SAFe, or Agile certifications.