Community Engagement Manager LATAM, AWS InCommunities

Lead AWS Infrastructure's community engagement strategy across Latin America, building relationships with local stakeholders and organizations to create positive impact while supporting AWS's regional growth. This role requires corporate experience, strategic thinking, and the ability to represent AWS effectively in community settings.

As the Community Affairs Manager for AWS Infrastructure in Latin America (Brazil, Chile, and Mexico), you will develop and implement community engagement strategies that support AWS's infrastructure expansion in the region. You will serve as AWS's representative to local communities, building relationships with key stakeholders and organizations to understand their needs and collaborate on impactful initiatives.

The ideal candidate brings experience working within corporate structures and community affairs, with fluency in English required and Spanish and Portuguese preferred. You should demonstrate the ability to write and speak effectively for audiences of varying sizes, think strategically while maintaining attention to detail, and work effectively with cross-functional teams. Success in this role requires self-awareness, autonomy, and alignment with Amazon Leadership Principles, particularly Think Big, Bias for Action, Earn Trust, and Ownership. You must be comfortable having difficult conversations with community members while achieving productive outcomes, and know when to escalate matters to leadership.

This role requires travel (approximately 25% of time) throughout the region, with a base location in São Paulo or other major cities in the region.

Key job responsibilities
- Strategic Community Engagement: Lead community assessment for new infrastructure sites, identify potential risks, and develop engagement plans to proactively address community concerns while supporting AWS's regional expansion.
- Stakeholder Relationship Management: Build and maintain strong relationships with external stakeholders including nonprofit organizations, community leaders, and local officials, representing AWS Infrastructure in public meetings and forums.
- Program Development and Implementation: Manage community programs, events, and initiatives following global standards while ensuring appropriate localization, including managing sponsorships and evaluating their effectiveness.
- Communication and Advocacy: Utilize multiple communication channels to promote community initiatives both internally and externally, including handling difficult conversations with community members to achieve productive outcomes.
- Impact Measurement: Capture and analyze data to demonstrate the quantified and qualified impact of community engagement initiatives, track metrics, and communicate results to internal and external stakeholders.

About the team
The InCommunities team is spread across the Americas, delivering strategic community engagement through four core pillars: STEM education, Upskilling/Career Awareness, Sustainability initiatives, and Hyperlocal community programs. Our team creates meaningful connections with communities where data centers exist, building positive relationships and driving social impact through our pillars and local partnerships.

Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications:
- Bachelor's degree or 8+ years of professional experience in public policy, government relations, community relations, public affairs, or corporate social responsibility.
- 5+ years of experience working within corporate environments managing stakeholder relationships.
- Demonstrated experience managing and delivering multiple concurrent projects or initiatives to completion.
- Experience implementing metrics tracking systems and reporting program outcomes with quantifiable results.
- Able to communicate effectively in English, within technical and business settings.

Preferred Qualifications:
- Able to communicate effectively in Spanish, within technical and business settings.
- Demonstrated ability to influence diverse stakeholders and lead cross-functional teams across multiple geographies and business units.
- Experience collaborating with technical and product teams to define requirements, prioritize features, and shape strategic roadmaps.
- Experience developing and implementing community engagement strategies in Latin American markets.
- Track record of successfully navigating complex cultural and political environments while representing a global organization.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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