Operations Analyst

Há 3 dias

São Paulo, São Paulo, Brasil HSBC Tempo inteiro US$80.000 - US$120.000 por ano

Job description

The MSS CPS Operations Analyst is responsible for processing the CPS daily activities which include but are not limitted to:

  • Support Payments Validation according to Payment Transparecy Global Standards;
  • Support Manual Payments following HSBC Global Procedures;
  • Support Cash Management Activities;
  • Support Collateral Management Activities;
  • Support the Reserve Account Monitor.

  • Process the CPS Daily activities;

  • Update the operations procedures as per HSBC Global Standards and local regulators, ensure that all processes are adequate as per rules;

  • Implement actions for quality improvement and service excellence culture in Operations;

  • Maximize the quality of service provided to internal customers and minimalizing external customer complaints;

  • Nostro accounts controls and Payments (SWIFT/SPB);

  • Control oriented and Project management skills;

  • Client services support.

Requirements

Knowledge about Financial Products traded in the Brazilian market;

Knowledge of Brazilian Payment System (SPB) network, catalogue of messages and Target Operating Model;

International Payment Knowledge (Swift Network) is a plus.

Seek for opportunities of automation using Robots and Artificial Intelligence.

Bachelor's degreed

Advanced English

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