Product Operations Manager

Há 2 dias

São Paulo, São Paulo, Brasil Uber Tempo inteiro

About the Role

At Uber for Business, we're on a mission to revolutionize how organizations move and feed their people-whether it's employees commuting to the office, patients getting to medical appointments, or customers receiving vouchers for a great meal. With over 65,000 global businesses onboard, we're scaling fast, and Product Operations is at the heart of that growth.

As a Product Operations Manager, you'll play a pivotal role in shaping the future of Uber's B2B products. This is more than just a support function-it's a strategic, high-impact role where your insights will directly influence the product roadmap, global launch strategies, and user experience for businesses worldwide. You'll sit at the intersection of product, engineering, marketing, legal, and operations, helping us bring innovative ideas to life and scale them globally.

What the Candidate Will Do

  • Drive clarity and alignment across product and business teams to accelerate impactful decisions
  • Define and scale operational strategies that support product development and go-to-market execution
  • Lead cross-functional collaboration efforts with stakeholders across Legal, Tax, Support, Policy, and other internal teams
  • Launch and operationalize new products that serve diverse industries and use cases
  • Leverage data to uncover insights, inform product strategy, and optimize post-launch outcomes
  • Serve as the voice of the customer by surfacing insights from sales, marketing, support, and clients
  • Partner with global teams to ensure the successful execution and long-term scalability of Uber for Business products

Basic Qualifications

  • 5+ years of experience in operations, product ops, consulting, strategy, or analytics
  • Strong analytical and problem-solving skills with comfort navigating ambiguity
  • Experience using data to drive decision-making (SQL proficiency a plus)
  • Excellent communication and collaboration skills across technical and non-technical teams

Preferred Qualifications

  • Experience launching and scaling products in a global, cross-functional environment
  • Background in B2B, SaaS, mobility, logistics, or healthcare is a plus
  • Proven ability to influence stakeholders and drive alignment across teams
  • Entrepreneurial spirit and a passion for improving experiences for users and businesses alike

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