Collections Junior Specialist

Há 5 dias

Curitiba, Paraná, Brasil Infobip Tempo inteiro R$30.000 - R$60.000 por ano

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology—we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

As a
Collections Junior Specialist
at Infobip, you will be in the Order to Cash part of the team, which handles monitoring and billing, sending invoices, reconciling usage reports, analyzing revenue and prepaid balances, and communicating with clients regarding payment concerns while collaborating with various internal teams.

Key Responsibilities

  • Strictly Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements
  • Continuous communication with the clients through over calls and emails to understand their concerns in terms of bill disputes, bill break-up summary & any other specific requirements of the customers for processing the payments
  • Actively maintaining customer base of minimum 300 C/B Segment Customer
  • In-Depth knowledge of collection procedure and implementation within her/his customer portfolio
  • Actively managing doubtful debt and write-offs, and LPC Calculations
  • Management of Customer Collections Master Data In Salesforce
  • Accurate tagging of customers and invoicing in Tesorio (Collections Tool).
  • Internal Stakeholder Management
  • Internal/External escalations
  • Dispute Management

More About You

  • Advanced English and Portuguese is required for this role.
  • Experience in communicating with clients via email, phone and online meetings.
  • Bachelors degree on Accounting or Finances (plus)
  • Great communication skills with internal and external stakeholders
  • Knowledge in collections and Billing management.
  • Knowledge of MS Office tools - especially Excel
  • Demonstrated ability to work both independently and as part of a team.
  • Enthusiasm for learning and adapting to new challenges.

Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents.
We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity—if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

  • Collections Junior Specialist

    3 semanas atrás

    Curitiba, Brasil Infobip Tempo inteiro

    Join to apply for the Collections Junior Specialist role at Infobip Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re shaping how more than 80% of the world connects and communicates. We’re building the world’s largest and only full-stack cloud communication platform, and we do it with...

  • Collections Junior Specialist

    2 semanas atrás

    Curitiba, Brasil Infobip Tempo inteiro

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is...

  • Device Management Specialist

    2 semanas atrás

    Curitiba, Brasil Exxonmobil Corporation Tempo inteiro

    What you will do Key Responsibilities: • Configuration Manager Infrastructure: Manage and maintain the Configuration Manager infrastructure, ensuring optimal performance and reliability.• Collections and Deployments: Create and manage collections, and oversee software and hardware deployments.• Application Management: Handle the deployment and...

  • Device Management Specialist

    Há 8 horas

    Curitiba, Brasil ExxonMobil Corporation Tempo inteiro

    What you will do Key Responsibilities: • Configuration Manager Infrastructure: Manage and maintain the Configuration Manager infrastructure, ensuring optimal performance and reliability. • Collections and Deployments: Create and manage collections, and oversee software and hardware deployments. • Application Management: Handle the deployment and...

  • Device Management Specialist

    2 semanas atrás

    Curitiba, Brasil Exxonmobil Tempo inteiro

    About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future.As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon...

  • Device Management Specialist

    2 semanas atrás

    Curitiba, Brasil Exxon Mobil Tempo inteiro

    About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low...

  • Device Management Specialist

    Há 6 dias

    Curitiba, Brasil ExxonMobil Tempo inteiro

    About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low...

  • Analista de Cobrança

    Há 2 dias

    Curitiba, Brasil Curriculum.com.br Tempo inteiro

    ANALISTA DE COBRANÇA E RECONCILIAÇÃO - CASH COLLECTION & RECONCILIATION SPECIALIST Atuação junto time de Cash Collections. Trabalhar na análise da causa raiz, identificando melhorias no processo para tornar o processo mais enxuto e rápido em termos de reconciliação de contas, reduzindo as discrepâncias de pagamento. Trabalhar nas ações...

  • Sap Treasury Finance Specialist

    Há 4 dias

    Curitiba, Brasil Bebeetreasury Tempo inteiro

    Job DescriptionThe role of SAP Treasury Consultant is a key position within the organization, responsible for planning and supporting activities related to FI-GL AP AR FI-Bank Accounting with financial Supply Chain Management FSCM.This involves experience in the area of SAP Treasury and Risk Management, Cash and Liquidity management, Credit Collection...

  • Advogado Associado

    Há 7 dias

    Curitiba, Brasil Leal & Varasquim Advogados Tempo inteiro

    Direito Público | Atuação em Direito Administrativo e Tributário |Principais atividades: Elaboração de pareceres; Confecção de peças processuais simples, médias e complexas;Realização de audiências e sustentações orais; Essencial conhecimento em processo eletrônico e boa redação; análise de andamentos processuais; elaboração de cálculos...