Customer Funds Reconciliation Analyst

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
As Customer Funds Reconciliation Analyst at PPRO, you will be part of the Financial Operations Team, interacting with several areas of our Global Team to ensure a proper track and analysis of our Customer Funds and Cost of Sales Your impact in this role:

• Supporting our accounting and reporting team with a clear focus on reconciliation of customer funds and cost of sales with good understanding of accounting principles and processes
• Supporting the activities to prepare, compare, identify, analyze and solve differences in customer funds and cost of sales to get a deep understanding of PPRO's processes
• Improve the quality and speed (and create new reports) for the internal customer funds and cost of sales analysis
• Keep financial controls and KPI´s up to date
• Answer and solve account manager calls related to reconciliations
• Maintain confidentiality and integrity throughout the recon and accounting process, ensuring fair and unbiased finance practices.
• Work closely with partners to understand the needs and develop effective improvement plans.
• Respond promptly to internal area inquiries, providing clear and helpful information to support their needs.
• Actively listen to feedback to continuously improve the area and ensure alignment with business needs.

What would make you a great fit:

• Degree in Business Administration, Accounting, Economics, or proven experience in the financial area
• Proficiency in English is essential (ability to conduct meetings and presentations in English is crucial).
• Advanced written proficiency in Spanish is essential; spoken fluency is desirable
• Easy to handle different systems.
• Analytical and investigative skills.
• Ability to work within fixed and short timeframes, especially in month end closure
• Strong communication skills and ability to work with remote teams around the globe
• Multi-task and resilient profile to work in a challenging and dynamic environment

What we offer:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - Because better safe than sorry - we want our employees to benefit from  various insurances including life insurance, health insurance + dental plan and travel insurance.
Meal vouchers - BRL 54/ day -  Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Transportation Voucher - we will cover your costs of commute
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events
Mental Health Platform - We've teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
SESC -  private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles: 
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy -

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