Customer Educational Analyst

Há 7 dias


São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro
Our client, a fintech specialized in Capital Market, is looking for a Customer Educational Analyst to join their team (REMOTE). The individual will focus on the Education area. The professional main responsibilities will be produce theorical and practical contents related to the courses to be produced.

Responsibilities

• Coordinate, support and directly attend all points of contact of the Education area

• Control all internal and external communications, keeping a continuous track record

• Prepare and present metrics of SAC and Customer Experience in partnership with UX area

• Research theorical and practical contents related to the courses to be produced

• Curate contents produced with partners and provides feedbacks constantly

• Execute adjustments that may be necessary in the LMS platform

• Extract and control data reports from the LMS platform

• Provide information for strategic decisions involving the education area

Requirements

• Master - Business Administration, Economy, Finance or similar

• Academic experience as a teacher or a tutor in distance education

• High quality text production (master's degree)

• Good comunication skills in Portuguese and English

• MS Office advanced

  • São Paulo, São Paulo, Brasil ZIM Tempo inteiro

    ZIM Logistics is a freight forward company handling with multi-modal cargo.The Customer Service Analyst is responsible to follow up the cargo process and dealing with operational issues, ZIM Logistics is seeking someone with customer service approach and agility mindset.Major areas of responsibility:• Follow up multi-modal cargo process.• Deal with...

  • Customer Engagement Analyst

    1 semana atrás


    São Paulo, São Paulo, Brasil Superbet Tempo inteiro

    It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.Job SummarySuperbet is looking...

  • Customer Success Analyst

    2 semanas atrás


    São Paulo, São Paulo, Brasil Metrics Sistemas de Informacao Tempo inteiro

    Location: São Paulo, Brazil (Hybrid)Department: Customer and Professional ServicesType: Full-timeReports to: Customer Support ManagerAbout EPS PackagingAt ePS Packaging, we're shaping the future of packaging through technology. As a global leader in industry-specific business and production software, we help packaging companies streamline operations, boost...

  • Customer Experience Analyst

    2 semanas atrás


    São Paulo, São Paulo, Brasil EF Education First Tempo inteiro

    CUSTOMER EXPERIENCE ANALYSTDo you dream of an exciting Sales role where your work will have a real impact on people's futures?EF Language Abroad is looking for a strategical, entrepreneurial, and sales driven Customer Experience Analysttaking the program to the next levelYou will play a vital role in delivering an exceptional customer journey and enhancing...

  • Customer Care Analyst

    1 semana atrás


    São Paulo, São Paulo, Brasil Swile Tempo inteiro

    Sobre nós A Swile Brasil é a startup pioneira de benefícios flexíveis no Brasil. A nossa missão é ajudar a oferecer um melhor ambiente de trabalho para os seus colaboradores através dos benefícios flexíveis Swile que entregamos por meio de uma tecnologia de ponta.Fundada em 2016 e reconhecida como uma das melhores empresas para trabalhar pelo GPTW...

  • Application Support Analyst

    1 semana atrás


    São Paulo, São Paulo, Brasil OMP Tempo inteiro

    We're a game changer that optimizes supply chains of the world's leading companies with our very own smart software and services.Are you passionate about solving complex problems? Do you have the analytical mind and technical skills to get there? Ready to join a place where smart solutions meet human collaboration?Does this sound like you? Then you could be...


  • São José dos Campos, São Paulo, Brasil Busbud Tempo inteiro

    Analista de Customer Experience  Quem somosA Busbud é um grupo líder global em mobilidade focado em viagens interurbanas terrestres, com a missão de transformar a forma como as pessoas se conectam em todo o mundo. O grupo opera um mercado B2C focado na reserva de viagens interurbanas terrestres (ônibus, trem, caronas compartilhadas e muito mais),...

  • Technical Customer Support

    1 semana atrás


    São Paulo, São Paulo, Brasil Fortive Tempo inteiro

    As a Support Analyst, you'll be the go-to expert for our customers, helping them get the most out of the Intelex platform. Your responsibilities will include: Managing a dynamic queue of customer support inquiries via our ticketing system, email, and phone. Diagnosing and resolving technical issues related to the Intelex software. Determining whether issues...

  • Technical Customer Support

    1 semana atrás


    São Paulo, São Paulo, Brasil Fortive Careers Tempo inteiro

    Why You Should Join Us? Join a passionate and collaborative team at the forefront of delivering exceptional technical support for Intelex, a leading platform in Environmental, Health, Safety, and Quality (EHSQ) management. As a Support Analyst, you'll play a key role in helping our customers succeed by resolving technical issues and ensuring a seamless user...


  • São Paulo, São Paulo, Brasil Fortive Tempo inteiro

    DescriptionWhy You Should Join Us? Join a passionate and collaborative team at the forefront of delivering exceptional technical support for Intelex, a leading platform in Environmental, Health, Safety, and Quality (EHSQ) management. As a Support Analyst, you'll play a key role in helping our customers succeed by resolving technical issues and ensuring a...