
Content Analyst
Há 7 dias
We are seeking a highly detail-oriented and customer-focused Content Analyst to join our dynamic team. In this role, you will assess and triage incoming website edit requests from small business customers, helping ensure every request is executed efficiently and accurately. You'll communicate directly with customers via email and phone to clarify needs, manage expectations, and handle complex or sensitive situations. While your core responsibility is to analyze and guide content updates, you will also be required to directly execute edits when needed. If you thrive in a fast-paced, customer-first environment and have an eye for detail and digital design, we'd love to hear from you.
Only candidates based in Central/South America will be considered for this position.
Full-time position, Sunday to Thursday, 7am - 4pm EST
Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses.
Responsabilities
- Assess, prioritize, and manage incoming website edit requests based on complexity and expected execution time.
- Communicate directly with customers via email and phone to clarify requests, gather missing information, and manage expectations.
- Handle complex or sensitive customer cases with professionalism and empathy.
- Execute website edits directly when required, ensuring design and functionality standards are met.
- Monitor and assess customer satisfaction, taking steps to improve the overall experience.
- Educate customers on the use of UENI's tools and platform capabilities.
- Become an expert in our platform to support both customers and internal team members.
Job Type: Full-time
Pay: R$6,555.84 per month
Application Question(s):
- Record a 2-min video telling us why you are the right fit for this position. Please paste the video link here. Please note that this is mandatory.
- Please indicate the salary range (Monthly/USD) you are expecting for this job as well as your notice period.
-
Content Marketing Analyst
3 semanas atrás
Curitiba, Paraná, Brasil Doctoralia Brasil Tempo inteiroDescrição da empresaDocplanner builds a world-leading online practice management software for the healthcare sector in the SaaS model. **We help 130,000 doctors and clinics** digitize their practices and deliver exceptional patient experience **in over 13 countries**. We also run marketplace websites that allow **80 million patients** monthly to easily...
-
Search Engine Optimization
1 semana atrás
Curitiba, Paraná, Brasil Wisevu Tempo inteiro CA$2.000 - CA$3.000Who We AreAt Wisevu and our sister brands Homevu and , we've been driving digital marketing success for over 17 years, specializing in SEO, digital PR, AI, content marketing, and web development for healthcare, home services, and charity clients in Canada, USA, and Europe.Wisevu is a fully remote team of 20+ specialists. You'll work on exciting client...
-
Cybersecurity analyst associate
3 semanas atrás
Curitiba, Paraná, Brasil Manu Mourão Consulting Tempo inteiroTransportis at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will do:Complete Cyber Monitoring and...
-
Management Sr Analyst
3 semanas atrás
Curitiba, Paraná, Brasil BRF S.A. Tempo inteiroPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Joody Factory, Joody Factory, Joody Factory, Joody FactoryHave you ever imagined being part of one of the biggest food companies in the world?Nourish life is our commitment. This extends beyond food production to projects, initiatives, and causes we embrace. To deliver...
-
Senior Paid Media Analyst
1 semana atrás
Curitiba, Paraná, Brasil ABC Fitness Tempo inteiro R$80.000 - R$120.000 por anoJoin ABC Fitness, the leading technology provider for the fitness industryJob DescriptionJoin ABC Fitness and become part of a culture that's as ambitious as it is authentic. Let's transform the future of fitness—togetherOur ValuesBest LifeWe believe great work begins with great people. That's why our culture is built on respect, trust, and belonging. We...
-
Trainer
3 semanas atrás
Curitiba, Paraná, Brasil Wipro Limited Tempo inteiroCuritiba, Brazil- DOP- **Job Description**:**Role Profile****Trainer****Role Definition**The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional...
-
Quality Assurance Analyst
3 semanas atrás
Curitiba, Paraná, Brasil Wipro Limited Tempo inteiroCuritiba, Brazil- DOP- **_Role Purpose_**- The purpose of this role is to conduct audits to ensure quality compliance within the account._**_Do_**- **Conduct process quality audits as per plan**- _Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines_- _For agents identified in the bottom quartile of performance, conduct 3...
-
HR Employee Central Analyst
4 semanas atrás
Curitiba, Paraná, Brasil BRF S.A. Tempo inteiroPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Have you ever imagined to be part of one of the biggest food companies in the world?Nourish life is our commitment. This is not limited to food production – it extends to projects, initiatives and causes we embrace. In...
-
HR Employee Central Analyst
4 semanas atrás
Curitiba, Paraná, Brasil BRF S.A. Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Have you ever imagined to be part of one of the biggest food companies in the world? Nourish life is our commitment. This is not limited to food production – it extends to projects, initiatives and causes we embrace. In...
-
Mulesoft Developer
3 semanas atrás
Curitiba, Paraná, Brasil Wipro Limited Tempo inteiroCuritiba, Brazil- Tech Hiring- **Job Description**:- We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in...