Service Planning Assistant
Há 7 dias
Job Description
Handle emergency or scheduled maintenance calls received via the 0800 channel.
Issue and monitor service orders, ensuring correct registration in the internal system and compliance with SLAs.
Communicate with internal and external customers to ensure alignment on the status of area demands.
Complete and maintain the organization of documentation and reports for the area.
Issue and monitor the progress of purchase requests received through the CSC portal.
Post invoices in SAP.
Handle RMA Warranty tickets received from internal and external customers.
Monitor alarms generated on contractual customer equipment.
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
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