Project Manager

Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide.

We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.

We're looking for a skilled and driven Project Manager to lead the delivery of multiple system implementation projects, with a particular focus on Salesforce migration. You will be responsible for managing complex, transitions from legacy systems to modern platforms, coordinating cross-functional teams, and ensuring successful outcomes for high-profile clients. This role is instrumental in driving business transformation through effective system delivery, data integrity, and strong stakeholder & senior leader engagement

Location:
Based in Melbourne/ Hybrid

Reports to:
Head of Service Operations

Key Responsibilities & Duties:

• Lead the end-to-end delivery of concurrent system implementation projects, ensuring deadlines, budgets, and quality standards are met.
• Oversee the migration of data from legacy systems into Salesforce, maintaining accuracy, compliance, and minimal disruption to operations.
• Engage and manage a diverse range of internal and external stakeholders, including cross-regional teams (particularly in Europe) and key clients.
• Define project requirements in collaboration with technical and business teams and translate them into actionable plans.
• Proactively manage project risks, issues, and dependencies through structured governance.
• Deliver regular progress updates and reporting to key stakeholders and leadership.
• Ensure the successful deployment of Salesforce solutions aligned to strategic business objectives.
• Manage vendor relationships, budgets, and contractual deliverables where applicable.
• Support change management initiatives, ensuring effective user adoption and post-implementation handover.

Essential Knowledge, Skills & Experience

• Proven experience managing large-scale Salesforce implementation projects.
• Strong background in system integration and data migration from legacy platforms.
• Demonstrated success managing multiple projects and stakeholders across global regions, including Europe.
• Excellent communication and leadership skills, with the ability to influence across all levels of the organisation.
• Strategic thinker with a hands-on, proactive approach to problem-solving and delivery.
• Familiarity with change management methodologies and practices.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Experience in enterprise system transformation or technology consulting is highly regarded.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn