Service Delivery Coordinator

Do you enjoy being part of a successful team?

Do you enjoy being part of a successful completion and wellbore intervention team?
 

Join our team
We are the leader in well construction and production. Our innovative physical and digital solutions improve production and increase reservoir value. Our Completions Team partners with on-site operators and customers to provide support and guidance to ensure the capacity and value of the well is maximized to its full potential.
 

Partner with the best
The Service Delivery Coordinator ensures that Baker Hughes maximizes its short and long term revenue, profit and cash collection opportunity by ensuring flawless Service Delivery execution, on time delivery, contract adherence and cash collection for the assigned jobs. This position will coordinate the required job activities across organizational boundaries to ensure the company execute the job in line with customer and company expectations and contract terms and conditions.
 

As a Service Delivery Coordinator, you will be responsible for:

• Protecting the health and safety of our personnel and the environment
• Conduct all activities in line with our core values, and non-negotiables, applicable processes, and cultural pillars
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon
• Primary resource for the Service Delivery Manager to assist in executing all activities as outlined in the Manage the Job Cycle process
• Coordinating and monitor all job activities as outlined in the Manage the Job Cycle process across organizational boundaries
• Accountable for the use of Job Center in location to manage the jobs at hand.
• Accountable for Technical Review of the job planning, Equipment preparation and people readiness.
• Responsible for scheduling and dispatching of resources in line with job requirements
• Responsible for ensuring completion of training and development of Field population
• Primary contact for client for job planning, preparation, execution and close out, and as such, will manage the relationship to ensure business success for the company
• Be familiar with the assigned client's process for MOC (management of change) / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives
• Prompt escalation of issues that can impact service delivery
• Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
• Coordinating with field crews to manage any requirements / mobilizations during the job at the customer well site/location
• Assisting other Service Delivery Coordinators with Technical Peer Reviews.

Fuel your passion
To be successful in this role you will:

• Have a Bachelor' Degree in an Engineering or other technical degree with proven experience
• Have relevant work experience.
• Have excellent communication skills and be fluent in English (verbal and written)
• Proven leadership capabilities
• Good interpersonal skills
• Work from client office up to 50% of the time

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive
• Working from client office – be flexible to be present on client office once needed or during the operation.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

A Baker Hughes Company prioriza oportunidades iguais para todos os candidatos. Todas as nossas vagas são destinadas também a pessoas portadoras de deficiência. As decisões de contratação são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência, ou outras características protegidas por lei.  

About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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