Staffing Lead, Workforce Staffing

Amazon is looking for staffing leads (recruiters/procurement) that are motivated to lead mass recruitment programs for Amazon's logistics sites (Customer Fulfillment, Amazon Transportation Services, Amazon Logistics, or Global Specialty Fulfillment). Staffing Leads take the lead in securing personnel to achieve smooth receipt and shipment at logistics hubs. They are highly motivated and flexible to drive operational excellence for Workforce Staffing (WFS) with its major business partners.
A successful candidate must demonstrate strong consulting skills, exceptional ability to influence, organizational expertise, strong verbal and written communication skills, and a passion for building data driven programs that improve business operations. They are self-motivated, solutions-oriented, comfortable with ambiguity, and innovative in developing best-in-class programs.

· Staffing Leads input optimal information to teams that plan and execute recruitment plans (posting job advertisements, etc.).
・Progress in securing personnel will be shared through regular meetings with those responsible for logistics base operations. If issues arise, the team will work together to resolve them.
・Staffing Leads secure the necessary personnel through negotiations with temporary staffing agencies as well as fill Amazon direct roles.
· Have a rigorous approach to problem solving and analytics, as well as produce, interpret, and draw conclusions from data
· Provide expertise, and technical/operational guidance to the stakeholders and operations leaders
· Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, as well as balance business needs versus constraints
· Establish business priorities, identifying and communicating risks and mitigation plans in collaboration with stakeholders; developing and maintaining goals, milestones and completion dates
· Be comfortable presenting ideas to senior level stakeholders, receptive of feedback and quick to apply changes
· Ability to handle confidential and sensitive information with discretion
· Have a combination of practical and intellectual skills, as well as ability to rapidly shift and adapt to different tasks that vary between complex analyses, hands-on projects, and project management
· Regular opportunities to participate and work with team members around the world in English though in person/remote meetings, reports, emails, etc.

Key Responsibilities include, but are not limited to:
· Identify potential issues in the hiring process and ensure corrective actions/escalations are completed
· Deep dive operational metrics to improve performance, trouble-shoot defects, and create remedial actions to meet goals.
· Interact directly with Business Analysts involved in operational planning and engage in seek to understand discussions related to metric methodology and validation
· Perform customer/partner needs and task analysis, scope projects, and evaluate existing processes to propose solutions

- Experience with HR processes and systems
- Experience working with KPIs and SLAs
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

- Experience with process improvement and stakeholder management
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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