Estagiário de Atendimento ao Cliente

ASP - Estagiário de Atendimento ao Cliente
Posição Híbrida - Localização:
Alphaville Industrial, Barueri

O
Estagiário
de Atendimento ao Cliente na ASP, atuará no auxilio do atendimento ao cliente, esclarecendo dúvidas e negociações, tanto com clientes internos e externos.

Sob Supervisão Limitada e De Acordo Com Todas As Leis e Regulamentações Governamentais e Políticas, Procedimentos e Diretrizes ASP Aplicáveis, Esse Cargo

• Realizar atendimento ao cliente via telefone, 0800, email e Salesforce dando suporte no esclarecimento de duvidas e posições dos pedidos recebidos;
• Colocação e administração dos pedidos relacionados a sua carteira.
• Responsável por controlar e direcionar as recusas e devoluções recebidas junto a transportadora, cliente e time comercial;
• Elaborar relatórios de pedidos para clientes estratégicos .
• Controlar e tratar junto a transportadora e o armazém as necessidade de entregas emergenciais;
• Identificar problemas que possam acarretar perda no SLA e previamente buscar soluções junto a Operação para acionar as áreas responsáveis e informar ao cliente;

Executa outras tarefas atribuídas, conforme necessário.

Requisitos

• Cursando graduação em ensino superior em qualquer área, a partir do 3o semestre.
• Disponibilidade para estagiar 30 horas semanais, de forma híbrida indo ao escritório em Barueri de acordo com solicitado.
• Boa comunicação;
• Proatividade

Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Advanced Sterilization Products
ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us