OTR Operations Manager, Last Mile, Logistica
1 dia atrás
The Amazon Logistics' On the Road Manager is responsible for managing a team of carrier management specialists monitoring Amazon Logistics carriers performance, compliance, planning weekly and 12-week operational capacity plan in coordination with internal as well as external stakeholders. The role requires someone who has a larger picture of customer experience in mind and high willingness to take ownership. The role also requires a candidate who has skills in identifying patterns along with ability to scrutinize details and suggest solutions to deviations.
Key job responsibilities
- Champion Amazon's safety culture across all shifts;
- Lead and develop a team of amazonians across multiple shifts;
- Co-ordinate and execute OTR capacity plans with internal and external stakeholders;
- Work cross-functionally across multiple operations functions to drive standards, innovation and continuous improvement in capacity planning, management and execution;
- Own KPIs and performance analysis and drive data-based decisions.
Basic Qualifications:
- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in employee and performance management
- Speak, write, and read fluently in English
- Previous experience in last mile transportation/account management
- MS Office experience required, with advanced level in Excel
Preferred Qualifications:
- Experience with performance metrics and process improvement and Lean techniques
- Bachelor's degree in Engineering or Business Administration or a related field
- Knowledge of SQL or Python
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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