Service Delivery Coordinator

2 semanas atrás

BRRJMACAEESTRADA DE FAZENDA SAO JOSE DO MUTUM, Brasil Baker Hughes Tempo inteiro
Service Delivery Coordinator - Customer Contract ManagementDo you enjoy being part of a successful team?Would you like to play a key role in our business?Join a team that delivers essential projects

Bringing cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil and gas extraction, our subsea and flexible pipe capabilities are industry leading. Our team provides support for customer operations to ensure production continuity.

Shape the execution and financial strategies for tooling management

Located in Macaé, the Service Delivery Coordinator - Customer Contract Management is responsible for managing, planning, and coordinating project activities related to tooling management, aiming to meet the well schedule plan while adhering to financial and commercial parameters, and ensuring customer satisfaction.

As the Service Delivery Coordinator - Customer Contract Management, you will be responsible for:

  • All activities related to the supervision, organization, and execution of contract management, including scope, time, cost, field operations & quality management.
  • Contributes to the development of an operational year plan.
  • Suggest improvements in products, processes, and procedures.
  • Work closely with internal customers (Field Engineers and Service Managers) to coordinate scope required and schedule for outages. ·
  • Work together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning activities, and explaining technical issues.
  • Handles standardized project processes and works based on predefined contracts and frameworks.
  • Cost control and on-time delivery.
  • Training, supervising, and managing employees' activities following Baker Hughes practices. 

Fuel your passion

To be successful in this role you will:

  • Bachelor's degree from an accredited university or college.
  • At least 5 years of experience in Services Project Management.
  • Be able to coordinate and oversee multiple projects and priorities. 
  • Ability to influence others.
  • Desirable experience in planning service operations/tasks with customers. 
  • Emotional resilience to work under pressure and manage conflicts.
  • Proficient in the English language.
  • Proficient with Microsoft Office (Excel, Word, PowerPoint).

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