Employee Relations Specialist

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE Linux Suite, SUSE Rancher Suite, SUSE Edge Suite, and SUSE AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.

SUSE puts the "open" back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit 

Job Description

Join SUSE's global HR team as an Employee Relations Specialist, reporting to the Global ER & People Policy Director. Our professional, committed, and dynamic team plays a pivotal role in fostering positive employee relations worldwide, contributing invaluable expertise to SUSE's success.

This role primarily focuses on Brazil and the Unites States, managing ER case support (e.g., performance improvement plans, investigations), leading union relationships, and ensuring compliance with local employment legislation. You'll also have the unique opportunity to expand your expertise into other countries, supporting colleagues during peak workloads and holidays. This is an excellent development opportunity for those seeking to learn about global ER support within a collaborative environment that works closely with People Business Partners.

What You'll Do:

• ER Case Management & Advisory: Act as a trusted advisor to team members and leaders, providing timely guidance and expert support for resolving workplace issues (disputes, ill health, performance, conduct, separations). Manage external legal support across Asia Pacific.

• Policy Development & Compliance: Ensure full compliance with country, federal, state, and local employment laws, if need in collaboration with external support. Play a key role in developing and revising global SUSE people policies, managing employee handbooks, and conducting regular reviews to ensure alignment with SUSE's values and best practices.

• Proactive ER & Change Leadership: Develop strategies to prevent workplace issues, using data and insights. Provide guidance on labor law requirements during change management projects and organizational transformations.

• Values Champion: Act as a guardian and champion of SUSE's values, ensuring they guide all actions and foster an inclusive, supportive work environment.

• Continuous Improvement: Identify opportunities, contribute to initiatives, and promote our brand as a People Team, consistently seeking ways to deliver best-in-class HR service.

What You'll Bring:

• Background in ER Case Management, Performance management cases, or equivalent practical work experience.

• Proven experience in Employee Relations, with significant expertise providing support in the US and Brazil.

• Demonstrated experience leading Union relationships and a thorough understanding of employer obligations.

• Strong knowledge of employment laws and regulations in the countries you will support.

• Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness.

• Strong problem-solving and conflict resolution abilities.

• Fluency in both English and Portuguese is required.

• Proficiency in Google Workspace or Microsoft Office suite.

Personal Attributes:

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• A deep commitment to promoting fairness, diversity, equity, and inclusion.
• Growth mindset with a dedication to continuous learning and development.
• High integrity, building long-term trust with colleagues and stakeholders.
• Proven organizational skills and the ability to effectively prioritize competing tasks.

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you're a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

• Innovation

• Trust

• Community