Manager, IT

Trusted empowers the healthcare workforce with technology-first solutions to optimize the clinical workforce. By combining our AI-powered staffing platform with dynamic labor marketplaces, we help leading employers automate the matching and fulfillment of clinical staff---driving down labor costs and reducing administrative burden. Our mission, to help people everywhere get care, has support from top institutional investors such as Craft Ventures, Felicis Ventures, Stepstone, and Founder Collective as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, and Town Hall Ventures.

What we are looking for:

The Manager, IT & Security will serve as the leader for Trusted's IT team that includes IT support, management and Security. We're looking for a hands-on leader that will create impact through building and leading a small but mighty team and supporting 150+ employees. The ideal candidate will have a can do attitude, is a quick learner and takes pride in driving cross functional initiatives through strong alignment and collaboration.

Your responsibilities:

• Develop and drive process improvements across the company as it relates to onboarding, offboarding, software licenses & contract management, Desktop support and provisioning, etc. 
• Support Security audit requirements for ISO and SOC2 by interfacing with auditors and project managing the deliverables across the organization.
• Provide technical guidance, mentorship and career growth opportunities for junior IT support specialists.
• Collaborate with executive leadership in finance, people, operations etc to build seamless and transparent processes around budgets, contracts and other IT related decisions.
• Have a customer service mindset and find areas of improvement where automation can be applied to streamline scale of operations.
• Recruit, Hire and mentor talent as needed.
• Establish a culture of accountability, transparency and learning and be a culture champion on the team and across the organization.
• Collaborate and Communicate across all levels of the organization for IT process rollouts and security initiatives.

Who you are:

• Hands-on leader, comfortable working at all levels of the organization.
• Ability to describe the problem and vision, combined with the capacity to dive into minute details
• You have startup experience; scaling small to mid-size startups
• You're an early adopter of technology for IT platforms and know how to embrace modern IT thinking

You have:    

• 3+ years of experience managing IT teams , 7+ years of experience with corporate IT with start-up experience preferred 
• Experience working with US companies is preferred
• Strong verbal and written communication skills.
• English fluency is required
• You have experience using Google Apps (G Suite), Microsoft and JAMF Casper Suite, Kandji
• Experience with IT cloud services and automation, Okta integration, MDM, e

We offer:

• Competitive compensation in Brazil
• Stock options
• CLT Hiring
• Sustainable pace of work and flexible hours (really)
• Bradesco Nacional health plan
• Life insurance fully paid for by the company
• Investment of R$1.000,00 to equip your home office
• Food or meal voucher of R$33,00/day
• Home office assistance in the amount of R$250,00/month
• We send a laptop and some peripheral devices

Trusted reasonably anticipates the below to be the monthly base salary range for this role. The final compensation for this position will vary based on geographic location and candidate experience relative to what Trusted reasonably anticipates for this position. We are committed to transparency, and any compensation questions will be addressed early in our recruitment process. 

Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual's race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email ; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.

Please review Trusted's privacy policy here.

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