Business Analyst Sr – Jde

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BUSINESS ANALYST SR – JDE

Role Overview
 

As a Senior Business Analyst – JDE, you will act as a key liaison between business units and technology teams, ensuring that JD Edwards ERP and related tools operate efficiently to support core business processes. Your role will focus on analyzing requirements, improving workflows, and providing functional expertise in modules such as Address Book and Distribution, with emphasis on Purchasing, Sales, and Tax processes.

Workplace: Sao Bernardo do Campo
Work Model: Hybrid (3 days in the office - 2 days from home)

On a typical day, you will:

• Collaborate with business stakeholders to gather and document requirements.

• Map and analyze processes, identifying opportunities for improvement.

• Provide functional support for JD Edwards ERP and related platforms.

• Lead and guide users through User Acceptance Testing (UAT) phases.

• Prepare operational documentation and Knowledge Base articles to resolve recurring issues.

• Support purchasing, sales, and tax-related processes within JD Edwards modules.

What you Will Need to Be Successful:

• Bachelor's degree in a relevant field.

• Intermediate English proficiency for effective communication across teams.

• Strong knowledge of JD Edwards ERP, particularly Address Book and Distribution modules.

• Experience in Purchasing, Sales, and Tax processes.

• Excellent analytical, documentation, and problem-solving skills.

• Ability to lead testing phases and collaborate with cross-functional teams.

Apply today to join us and Build What's Next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

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