Policy Manager

Há 2 dias

São Paulo, São Paulo, Brasil Keeta Tempo inteiro R$104.000 - R$156.000 por ano

Position Purpose

We are looking for a
Policy Manager
to lead the design, governance, and continuous improvement of our global
Safety Policies
. This role will be responsible for ensuring that guidelines covering Riders, Customers, and Partners are consistent, compliant and aligned with company values, while supporting cross-functional teams in managing risks and safeguarding reputation.

Key Responsibilities

  • Lead the
    design, implementation, and continuous update
    of safety policies for Riders, Customers, and Partners.
  • Ensure governance and consistency of policies across all business units and regions.
  • Partner with
    Legal, Public Relations, Operations, and Support
    teams to guarantee compliance and mitigate reputational risks.
  • Conduct
    policy audits and compliance reviews
    , identify gaps, and implement corrective action plans.
  • Support
    operational and crisis decision-making
    through clear and actionable policy frameworks.
  • Act as the
    main point of contact
    for internal and external stakeholders regarding safety policy matters.
  • Train and support regional teams to ensure understanding and adoption of policies.
  • Use
    data and insights
    to measure policy effectiveness and recommend improvements.

Requirements

  • Bachelor's degree in
    Administration, Law, or related fields
    .
  • Strong background
    in policy governance, compliance, corporate safety, or related areas.
  • Strong
    writing, editing, and documentation
    skills, with the ability to create clear and practical guidelines.
  • Solid
    stakeholder management and negotiation
    experience, balancing legal, operational, and reputational needs.
  • Knowledge of
    compliance frameworks, governance, and safety operations
    .
  • Ability to translate complex regulations into
    practical and applicable policies
    .
  • Strong collaboration skills with cross-functional teams.
  • Fluency in English
    (written and spoken); other languages are a plus.

Position Highlights

  • Opportunity to
    shape and strengthen
    the company's global safety policy framework.
  • High exposure to
    cross-functional teams and senior leadership
    .
  • Strategic position with
    direct impact on risk mitigation and reputation management
    .

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