Lender Relationship Manager

Remote (based in UK)/Reading

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

• Competitive Salary
• Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
• Annual Lifestyle Allowance: £300 to spend on an activity of your choice
• Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
• Private Health Insurance: Provided by Vitality
• Group Income Protection Scheme
• Charitable Fundraising: Matched funding for your efforts
• Cycle to Work and Gym Flex Schemes
• Internal Coaching and Mentoring: Available throughout your time with us
• Training and Career Progression: A strong focus on your development
• Family-Friendly Policies
• Free Parking

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

Are you passionate about building strategic partnerships and driving innovation in the property and technology space? Landmark Valuation Services (LVS) is looking for a dynamic Lender Relationship Manager to join our forward-thinking team.

LVS owns and operates a leading technology platform that facilitates the seamless exchange of property data between lenders, surveyors, and third parties. Our product team is at the forefront of developing cutting-edge technology and data solutions for the UK's top mortgage lenders.

As a Lender Relationship Manager, you'll be the face of LVS for our key lender clients. Your mission:

• Build and nurture strong, strategic relationships with top UK mortgage lenders
• Identify and convert commercial opportunities
• Champion our latest innovations like Vantage for Lenders, risk products, AVMs and SPN+
• Lead client migrations to new platforms
• Collaborate closely with Product Management and UX teams to shape future solutions

This is a field-based role with regular client visits across the UK and occasional travel to our Reading office for team meetings and training.

Key Responsibilities

• Develop and execute a clear commercial strategy for your client portfolio
• Own and manage contractual relationships, working with legal partners as needed
• Drive adoption of Landmark's risk and climate change solutions
• Conduct consultative account management meetings to support client goals
• Gather and share client insights to inform product development
• Represent LVS at industry events and act as a thought leader in the lender space
• Maintain accurate records in Salesforce and provide regular sales reporting
• Stay ahead of market trends and competitor activity

About You

We're seeking someone who brings a blend of commercial acumen, relationship-building expertise, and a passion for innovation. The ideal candidate will have:

• Proven experience in Sales and Relationship Management roles
• Ability to work at a senior level with customer contacts
• Experience in the property sector or financial services (preferred)
• Experience with software and data products (preferred)
• Strong analytical and commercial thinking
• A confident and dynamic personality
• A strong creative and positive outlook
• Excellent communication skills, both written and verbal
• A customer-focused mindset
• A quick learner with the ability to grasp complex concepts
• Flexibility and adaptability in complex and changing situations
• A tenacious, 'can-do' approach

About Us

Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector.  We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data.

We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets.  This is a chance to join the business as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.

We are proud to be an equal opportunities employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.