Service Planner

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Service Manager

Mission
We are looking for you, a
Service Planner
, to join the
PAMP (Marine & Ports)
division team at ABB in Brazil.

You will be responsible for planning, controlling, and organizing the technical team in the execution of project services, both at the service station and in the field. Your goal will be to ensure compliance with internal procedures, guaranteeing quality, productivity, cost control, policies, Occupational Health and Safety practices, as well as integrity, ethics, and operational excellence — directly contributing to business results.

Main Responsibilities

• Build and maintain sustainable relationships and continuous communication with clients, ensuring their satisfaction through effective management of requirements, requests, and execution of process automation, measurement, and analysis services.
• Plan, together with clients, the needs for service execution (infrastructure, logistics, technical resources), ensuring proper fulfillment of PAMP division contracts, optimizing resource use, and negotiating any deviations.
• Analyze technical project specifications, clarifying scope, identifying technical or operational risks, and coordinating adjustments as necessary.
• Plan, coordinate, and control the work of the technical team, ensuring service delivery from start to finish, with adequate human and material resources, respecting deadlines, technical scope, costs, and established quality levels.
• Review the scope of work and ensure compliance with contractual obligations by all parties involved, with special attention to claims, changes, and operational agreements.
• Ensure consistent and accurate data recording in the company's systems, linked to the necessary technical documentation for internal support and reporting to clients and business areas.
• Identify sales opportunities and operational improvements during service execution, working closely with technical and commercial teams, signaling demands for new services or business.

Requirements

• Bachelor's degree or technologist diploma, preferably in Engineering or related fields.
• Previous experience with service and materials planning.
• Advanced English skills for speaking.

What Can Be Desirable

• Experience with preparing proposals and reviewing service contracts.

What We Offer

• Be part of a global company working on high-impact projects in the industrial sector.
• Collaborative and continuous learning environment, with access to advanced training and technologies.
• Career development opportunities in a solid technical path, with room for growth within the organization.

About ABB's PAMP (Marine & Ports) Division
ABB's
PAMP (Marine & Ports)
division is a global leader in solutions for the maritime and port sectors. With expertise in automation, electrification, and digitalization, we deliver specialized services that enhance asset availability, reliability, and safety. We support projects that drive operational efficiency and sustainability, contributing to the energy transition and innovation in marine transportation.

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