Empregos atuais relacionados a Incident Management Analyst - Rio de Janeiro, Rio de Janeiro - Orange Business
-
Cybersecurity Solutions Engineer
Há 4 dias
Rio de Janeiro, Rio de Janeiro, Brasil Voltalia Tempo inteiro R$60.000 - R$120.000 por anoTheCybersecurity Solutions Engineeris responsible for the administration, optimization, and continuous improvement of security technologies, while also serving as a Tier 3 escalation point for complex security incidents. This role bridges advanced incident response with hands-on engineering of cybersecurity tools, ensuring seamless integration, effective...
-
safety and compliance analyst
Há 6 dias
Rio de Janeiro, Rio de Janeiro, Brasil CHC Helicopter Tempo inteiro R$40.000 - R$80.000 por anoCHC Brazil is looking for aSAFETY AND COMPLIANCE ANALYST.This professional will ensure Security in accordance with the ISMS/SMM and HESS Manual.Key Responsabilities:Support KPI consolidation and visibility for all employees.Management of safety trainingManagement of ASOs.Prepare the PPPs and keep them up to date.Complete HESS questionnaires for prospective...
-
Senior Analyst, Climate Finance
Há 6 dias
Rio de Janeiro, Rio de Janeiro, Brasil Climate Policy Initiative Tempo inteiro R$60.000 - R$120.000 por anoAbout CPIClimate Policy Initiative (CPI) is an analysis and advisory organization with deep expertise in finance and policy. Our mission is to help governments, businesses, and financial institutions drive economic growth while addressing climate change. CPI has seven offices around the world in Brazil, India, Indonesia, South Africa, the United Kingdom, and...
-
Senior Analyst, Climate Finance
Há 4 dias
Rio de Janeiro, Rio de Janeiro, Brasil Climate Policy Initiative Tempo inteiro R$80.000 - R$240.000 por anoAbout CPIClimate Policy Initiative (CPI) is an analysis and advisory organization with deep expertise in finance and policy. Our mission is to help governments, businesses, and financial institutions drive economic growth while addressing climate change. CPI has seven offices around the world in Brazil, India, Indonesia, South Africa, the United Kingdom, and...
-
Commodity Risk Analyst Brazil
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Galp Tempo inteiro R$80.000 - R$120.000 por anoA Galp faz parte da sociedade há gerações, e à medida que a energia muda, nós também nos adaptamos. Aqui terás a oportunidade de crescer, com os recursos necessários para te desenvolveres ao teu ritmo, à tua maneira. Juntos podemos continuar a contribuir para as comunidades onde vivemos e trabalhamos. Podemos construir um futuro mais eficiente para...
-
Internal Control Analyst
Há 13 horas
Rio de Janeiro, Rio de Janeiro, Brasil SBM Offshore Tempo inteiro R$80.000 - R$120.000 por anoInternal Control AnalystReq Id: 20501Job Family: Risk & Internal ControlLocation:Rio de Janeiro, BR, Description:Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue....
-
QA Analyst II
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil TechnipFMC Tempo inteiro R$55.000 - R$85.000 por anoJob Purpose We are looking for a Mid-level QA Analyst to join our technology projects, ensuring the quality of our products and processes. If you are passionate about quality, test automation, and want to work in a collaborative, multinational environment, this opportunity is for you Job DescriptionDefine test strategies and develop validation plans for...
-
B2B Account Analyst
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Shotgun Tempo inteiro R$60.000 - R$120.000 por anoABOUT SHOTGUN Shotgun is building the operating system for live music. We empower event organizers, venues, festivals, and artists to grow their communities, monetize their creativity, and shape culture — with tools that make ticketing effortless and distribution powerful. We're not just another ticketing platform. We are the tech ally of a cultural...
-
Rio de Janeiro, Rio de Janeiro, Brasil Roverpass Tempo inteiro US$1.000 - US$1.400Operations & Support Analyst (AI Startup – Remote LATAM)About the CompanyOur client is a small but fast-growing AI-powered software startup supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter.As they scale, they're looking for a reliable and detail-oriented Operations &...
-
Billing Analyst
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Speedcast Tempo inteiro R$60.000 - R$80.000 por anoBilling AnalystCVs MUST BE PRESENTED IN ENGLISHOverview of Position:Prepare, process, and reconcile customer billings per company policy. Review invoices for accuracy. Analyze billings and research discrepancies. Assist in month‐end close including preparation of journal entries, billings package, A/R account analysis, and key revenue metrics. Ensure sales...
Incident Management Analyst
2 semanas atrás
To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults.
- To provide a professional first technical point of contact for the customer.
- Basic and Medium complexity fault-related cases diagnose and/or repair by effectively utilising software diagnostics and other network/product utility programs.
- To ensure cases are allocated to the most appropriate 'next step' as part of the case flow process.
- To perform technical escalations in line with company procedure.
- To monitor systems, customer networks and products, and deal with alerts and events as appropriate.
- To liaise and refer issues to correct/relevant entities e.g. other GCSC's, PTT, IOC and other Vendors as appropriate.
- Document all troubleshooting and a case management actions via the electronic case management system.
Other (if applicable):
- Shift work may be required.
Excellent customer skills are required.
- Good interpersonal and communication skills.
- Good time management, and organisational skills.
- Ability to work under pressure.
- Ability to deal with multiple tasks.
- Team work, uses a team approach to solve problem when appropriate.
- A determination to process tasks according to pre-defined processes is essential.
- Ability to build relationships with peer and management levels both with clients and the company management.
- Proactive, self motivated and determined attitude.
- Good PC skills and application knowledge.
- Basic knowledge about ITIL.
- Problem solving skills.
- Tenacity.
- To be inquisitive.
- Flexibility in terms of working hours.
- Proficient in English and Portuguese.
OB Petrópolis:
The benefits of being Orange
Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. And since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.
Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
- Medical plan
- Dental plan
- Life insurance
- Meal allowance
- Transportation allowance
- Bonus plan
- Gympass
- Day care
- Private pension fund
- Birthday gift (day off)
- Give a day, get a day (day off)
- Maternity Leave (6 months + 1.5 year of teleworking)
- Paternity Leave (15 days + 5 months and 15 days of teleworking)
- Orange Employee Solutions (psychological and legal assistance)
- Shiatsu
- Labor gymnastic
- Teleworking Reimbursement
- Flexibility
- Friendly and caring environment
- Global work environment.
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
ContratCDI
